It’s an age-old problem for agency owners: where to find customer service representatives. Ask agency principals to name their biggest challenges and locating CSRs is right up there at the top of most lists. “Universally, agents ask, ‘where are we …
Larger insurance agencies today are more likely than not to employ a director of risk management, a claim specialist and a loss control specialist, according to a recent study. Business Management Group Inc.’s 2005-2006 Non-Producer Compensation & Benefits Survey found …
Like many pediatricians, Dr. Raymond Jones has enjoyed watching his “kids” graduate from infancy to college. But his smiles often masked his anxiety that he was about to be ruined. The 2002 collapse of his malpractice insurer, Richmond, Virginia-based Reciprocal …
New Jersey has brought back to life the state’s consumer advocate office that was killed more than 10 years ago. New Jersey Acting Gov. Richard J. Codey recently signed into law a bill that restores the Department of the Public …
Thanks to the leadership of Commissioner Jim Poolman, North Dakota insurance consumers now have common-sense protections against unfair underwriting and rating actions by insurers because of information in loss history databases, such as the Claims Loss Underwriting Exchange and Automated …
Mike Miller OneBeacon Insurance Group, a wholly owned subsidiary of White Mountains Insurance Group Ltd., announced that Mike Miller, its current chief operating officer, has been appointed president and chief executive officer. Miller replaced John Cavoores, who left the company …
Rhode Island, history teaches us, was among the earliest colonies to establish a formal system for insolvencies and bankruptcies back in the 1700s. Recently, members of the National Conference of Insurance Legislators met in this state’s beautiful seaside community of …
ACE USA, the U.S.-based retail operating division of The ACE Group of Companies, announced that ACE Medical Risk–a division of ACE USA–has purchased renewal rights to the Alternative Risk Hospital portfolio of GE Insurance Solutions through its Employers Reinsurance Corporation …
InsureMyHouse.com, an informational Web site about homeowners insurance, started an online directory of homeowners insurance agents two months ago. The directory started in Pennsylvania and is now open to all 50 states. InsureMyHouse.com is working with several insurance advisors to …
The Navigators Group Inc. has affirmed its ongoing commitment to the insurance of transport-related business by announcing the creation of a Global Transport Practice, extending to its offices in the United States, the United Kingdom and Belgium. The Practice leader …
