Monthly Archives: <span>February 2023</span>

Insurers’ Digital Claims Tools Failing Customers: J.D. Power

Calling the trend “worrying,” J.D. Power’s new property claims satisfaction report indicated that insurers’ digital tools to speed the claims process are not pleasing homeowners insurance customers, especially for longer-tail claims tied to catastrophes. According to the J.D. Power 2023 …

Parts of Northern US Shut Down Ahead of Massive Winter Storm

MINNEAPOLIS (AP) – States in the northern plains are largely shutting down ahead of a massive winter storm that could dump up to 2 feet of snow in some areas, accompanied by strong winds and dangerously cold temperatures. The blizzard-like …

Norfolk Southern CEO Apologizes to Ohio Residents, Vows to ‘Do What’s Right’

Norfolk Southern NSC.N will take responsibility for cleaning up the environmental damage from this month’s train derailment and controlled detonation of hazardous materials in East Palestine, Ohio, its chief executive said on Wednesday. The comments by CEO Alan Shaw to …

Eighth Innovation-in-Insurance Awards Now Open for Submissions

Qorus and Accenture have launched the eighth Innovation in Insurance Awards, inviting insurers and insurtechs to submit their entries in a global competition that celebrates innovation that is transforming the industry. The awards program was launched in 2016 by Efma …

Root Books Another Net Loss; Stays Positive on Embedded Insurance Results

Calling embedded insurance the “next secular trend in distribution,” Root Inc. CEO Alex Timm in a letter to shareholders said the company has an advantage to scale access in the channel and become profitable. Root reported a net loss of …

Chubb Announces Name of New Global Climate Unit, Appoints 3 Execs

Chubb announced the name for its new global climate business unit, Chubb Climate+, while appointing three executives who have joined the business unit’s leadership team. Chubb Climate+, which was launched in January, will provide insurance products and services to businesses …

DOL Recovers OT Pay for NC Workers Misclassified as Independent Contractors

More than 180 workers at a North Carolina company will receive about $1,000 each in overtime pay after the U.S. Department of Labor found that the workers had been misclassified as independent contractors. “Employers who improperly misclassify employees as independent …

Bent Track a Factor in Deadly Montana Amtrak Crash

Investigators probing a fatal 2021 Amtrak derailment in Montana disclosed that the railroad track was bent along a curve near the accident site, and the problem got worse as freight trains traveled over the area before the crash. Details on …

Tanker Detained by Spain Did Not Cause Pollution, Turkish Manager Says

A tanker that was detained by Spain and accused of discharging fuel in open waters near the northeastern port city of Tarragona did not cause any pollution and followed regulations, its Turkish manager said on Wednesday. Spanish authorities said on …

With Rate Increases Still Pending, Lemonade Is Slowing Growth in ’23

Executives of insurtech Lemonade say they’re slowing down growth in 2023, as the company waits for regulators to approve rate hikes needed to keep up with inflation. “So long as these mismatched pockets persist, our growth will be more muted, …