Articles by Susanne Sclafane

Sclafane is Executive Editor of Carrier Management, a publication of Wells Media Group serving property/casualty insurance carrier executives. She is a media professional with deep background in the P/C insurance industry including 25 years as editor and reporter for trade magazines, online news services, digital journals. Her prior experience includes 14 years as a casualty actuary.

RLI Bullish on Southeast Property Insurance Market as Others Exit

RLI Corp. has been hiring teams of property insurance professionals as the specialty insurer embraces opportunity in the southeastern U.S. market that others are fleeing, executives said Thursday during a second-quarter earnings conference call. For the second quarter, RLI reported …

Analysis: State Farm Wins Again With Better J.D. Power Scores Than GEICO

When Warren Buffett told Berkshire Hathaway investors that State Farm continues to dominate the large auto insurance carrier landscape during this year’s annual meeting, he was referring to scale rather than customer satisfaction scores. But State Farm wins on that …

How Amazon Thinks About Auto Insurance for Delivery Service Partners

Amazon runs an auto insurance program for its delivery service providers, but if those DSPs choose to buy their insurance from competitors instead, Amazon is fine with that. In fact, Amazon might prefer it if their insurance customers buy coverage …

Don’t Count Out Insurtech Disrupters, Carrier CEOs Say

Insurtechs bent on disrupting the insurance industry haven’t succeeded so far, but a future wave of insurtechs might emerge to accomplish a similar goal, carrier executives said recently. Speaking at the 38th Annual S&P Insurance Conference in June, Jack Roche, …

Q&A With Nationwide’s P/C President and COO Mark Berven

In 2021, insurer and financial services company Nationwide reported the strongest earnings in the Fortune 100 company’s history — $2.8 billion in operating income with sales of over $50 billion, another record number. What wasn’t immediately apparent in a late-February …

Chubb Not Declaring Itself Net Zero, CEO Greenberg Says

In addition to predicting greater geopolitical volatility driven by global food and energy insecurity, Chubb’s chief executive warned carriers to brace for greenwashing lawsuits on the horizon—against D&O insureds and insurers themselves—at an industry gathering yesterday. Speaking at the 38th …

Berkshire Hathaway’s Buffett Talks Nuclear Risk and Tribalism

Shareholders attending Berkshire Hathaway’s annual meeting on Saturday had questions about what will happen to the conglomerate when Chairman Warren Buffett is no longer around to lead it. They also wanted to know how external problems of the world would …

State Farm Still Wins: Buffett Talks Auto Insurance at Annual Event

There wasn’t a lot of talk about auto insurance at this year’s annual meeting of Berkshire Hathaway, but when the subject came up, Warren Buffett acknowledged the continued dominance of one competitor—a mutual insurer. “The largest auto insurance company in …

Inflation Boosts W.R. Berkley Top Line to Record Level as Exposures Grow

While investment analysts continue to track commercial insurance rate hikes for property/casualty insurance carriers, exposure growth was an important contributor to a top-line record for the first quarter at W.R. Berkley Corp., the specialty carrier’s CEO said. Speaking on an …

Tesla Insurance Turning ‘Nightmare’ Claims Experience Into ‘Dream’: Musk

Tesla is “trying to turn a nightmare into a dream with Tesla Insurance,” Chief Executive Officer Elon Musk said Wednesday. His final words during an earnings conference call that lasted more than an hour came as Musk and Chief Financial …