Latest Automation Optimization Headlines

All the headlines from our Automation Optimization Topic Page, ordered by recency.

Why Small MGA Teams Should Automate Compliance

Dec 27 2021 // This post is part of a series sponsored by AgentSync. Small but mighty is the realest of deals. Yet, even (or especially, depending on your view) small teams can benefit from producer licensing automation. We get it when...

OIP Robotics and HyperScience announce partnership to bring data extraction to their automation portfolio

Sep 28 2021 // SCOTTSDALE, AZ, Sept. 28, 2021 — OIP Robotics, an Outsource Insurance Professionals entity, announced its partnership with HyperScience, bringing unmatched data extraction capabilities to their automation...

In COVID Automation Boom, Robots and Apps Find Work at Services Firms

Sep 7 2021 // Ask for a roast beef sandwich at an Arby’s drive-thru east of Los Angeles and you may be talking to Tori — an artificially intelligent voice assistant that will take your order and send it to the line...

Call Center Humans vs. Automation: How to Make Inertia Work for Firms and Customers

Aug 24 2021 // In the digital age, service center operations, including call centers and help desks, are increasingly important to organizations for interacting with their customers. Companies are looking for ways to manage service...

Habitational Market Ripe for Digital Transformation

Aug 16 2021 // While most personal and commercial insurance lines have streamlined or overhauled workflows through digital transformation in the last decade, habitational insurance remains a heavy lift for agents today. The reason...

Lockton Re Partners with Nephila Capital to Launch Automated ILS Placement Solution

Aug 11 2021 // Lockton Re, the global reinsurance business of the world’s largest privately held independent insurance broker, announced a first-of-its-kind, digital capability called “Lockton Re SAGELink Automated Placement...

P/C Insurers Plan to Boost Their Use of Automation: Willis Towers Watson

Jul 15 2021 // Property/casualty insurers plan to accelerate their use of automation for actuarial work, a new Willis Towers Watson survey found. What’s more, COVID-19 has been a major factor in the trend. The sector’s...

Labor Leader Urges U.S. to Require Human Drivers in Automated Vehicles

May 18 2021 // A senior American labor union leader will tell U.S. lawmakers on Tuesday that the government should require human operators in all self-driving passenger services to take over in the event of an emergency. Greg Regan,...

Digital Transformation Vital to Keeping London Market Competitive: Survey

May 17 2021 // Digital transformation is imperative to remaining competitive in the London market, according to the results of a new survey published by the International Underwriting Association (IUA). Companies identified simplifying...

Overtime, Flexibility, Automation Among Challenges in Pandemic Labor Reshuffle

May 11 2021 // If the coronavirus pandemic produced its own brand of anxiety for American workers trying to stay healthy while balancing job and family demands, the coming return to “normal” will pose a new set of...

Automakers Support Guidelines for Advertising Partially Automated Vehicles

Apr 29 2021 // DETROIT —The trade association representing most major automakers is offering guidelines for manufacturers to advertise partially automated driving systems and to make sure drivers are paying attention while using...

Insurers Warn that Drivers May Not Understand Limits of ‘Automated’ Car Technology

Apr 21 2021 // LONDON – Britain’s goal to be a leader in adopting self-driving cars could backfire unless automakers and government regulators spell out the current limitations of the technology, insurance companies...

Banks See Rise Rise in ‘Smash-and-Grab’ Thefts from Automated Teller Machines

Feb 8 2021 // Convicted bank robber Willie Sutton, when asked why he robbed banks, famously said, “because that’s where the money is.” In today’s socially-distanced world, criminals increasingly are turning their...

BTIS to Automate Distribution with IVANS

Jan 27 2021 // Commercial lines insurer to automate appetite communications and market products directly in agencies’ daily workflows TAMPA, Fla. – January 27, 2021 – IVANS®, a division of Applied Systems®, today announced...

U.S. Automated Vehicles Testing Program Expands to 52 Participants

Jan 13 2021 // The federal government’s program working with states and developers of automated vehicles has grown from a pilot operation to one with 52 participants. Participants in the National Highway Traffic Safety...

EasySend Raises $16M to Enable Insurance Companies and Financial Institutions to Build a No-Code Digital Future

Sep 24 2020 // The investment will empower insurance companies, banks, and other financial institutions to build and optimize digital journeys with an AI-powered no-code platform Tel Aviv, Israel – September 24, 2020 – EasySend, the...

Optimizing Producer Effectiveness: Using Stats Not Feelings

Sep 7 2020 // We were in the locker at half-time, down by two points. Kenny, our center, felt like he was playing a terrible game. He already had two fouls, and the guy he was guarding seemed like he was scoring at will. Coach then...

Experts Puzzled by Decline in Insurance Fraud Tips via Technology

Aug 25 2020 // Even though insurers have invested heavily in fraud-fighting technology, the percentage of referrals from automated systems accepted by special investigation units has declined to 15 percent from 22 percent in the past two...

Why the Shotgun Approach Is Nearing Obsoletion

Aug 24 2020 // On the one hand, the shotgun approach to selling insurance has an incredibly bright future with the automated quoting systems available to the public (see Policygenius’ Series D round of $100 million, pitchbook.com)....

Swiss Re Builds Risk Scoring System, Aiming to Reward Safe Cars with Lower Premiums

Aug 14 2020 // A car owner should be able to pay lower insurance premiums for driving a car with safety features, such as automated braking that stops the car when the driver is distracted or lane keep assist systems that help prevent a...