Latest Claims Headlines

All the headlines from our Claims Topic Page, ordered by recency.

How to Produce and Keep Happy Claimants

Nov 21 2011 // The best way to keep agency customers happy is to avoid claims in the first place but, of course, that’s easier said than done. When claims do happen, independent agents can play a valuable role in determining...

New Jersey Had Most Flood Vehicle-Related Claims in Wake of Irene

Nov 21 2011 // New Jersey generated the most flood vehicle-related claims in wake of Hurricane Irene, according to National Insurance Crime Bureau. Claims processed by the group’s member companies show the Garden State had 4,121...

North Carolina Wants Irene Claims Review

Nov 21 2011 // Two North Carolina state officials want flood insurance claims adjusters to return to areas pummeled by Hurricane Irene to ensure home and business inspections are performed adequately so damage claims can be resolved as...

Tips for Agents Handling Claims

Nov 21 2011 // ClaimsJournal.com Editor Denise Johnson understands the claims business. She spent the last 14 years examining property/casualty claims for prominent insurance carriers nationwide. Johnson offered some advice for agents...

Connecticut Had 58,002 Claims for Irene, With $161M Paid Out So Far

Nov 16 2011 // Connecticut Insurance Commissioner Thomas Leonardi told a legislative committee that Connecticut saw 58,002 claims for Hurricane Irene. Of those claims, 84.8 percent have been closed (88 percent for homeowners’...

2 Oil Spill Claims Offices in Panhandle Close

Nov 16 2011 // Two oil spill compensation offices in the Florida Panhandle are closing. The Pensacola and Panama City Beach offices of the Gulf Coast Claims Facility closed Tuesday. Offices in Fort Walton Beach and Apalachicola will...

American Claims Management Appointed Westra as Vice President of Property Claims

Nov 15 2011 // San Diego, CA, 11/15/11 – American Claims Management, Inc. (ACM), has appointed Pier Westra as vice president of its Property Claims Division. Effective November 14, 2011, Westra will oversee all of ACM’s East...

Agencies Saw Business Interruption Claims After October Nor’easter

Nov 15 2011 // Local agencies in the Northeastern region say they saw cases of business interruption claims following the unusual, freak snowstorm that swept through the area last month. Many claims came from local restaurants and diners...

Judge Allows Alabama, Louisiana to Seek Punitive Damages in Oil Spill

Nov 14 2011 // A federal judge Monday said Alabama and Louisiana may seek punitive damages from companies including BP Plc for damages arising from last year’s Deepwater Horizon oil spill in the Gulf of Mexico. The decision by U.S....

Nielsen Named Commercial Claims Manager at Founders Insurance

Nov 14 2011 // Matthew J. Nielsen has joined the Founders Insurance Co. of Des Plaines, Ill., as commercial claims manager. Nielsen’s responsibilities include supervising a unit of claims analysts, providing guidance and direction...

U.S. Reopens Public Database of Malpractice Claims Against Doctors

Nov 10 2011 // The U.S. government reopened public access to a database of malpractice claims and damages paid by doctors, with new restrictions that would prohibit using it in any way to identify the physicians. Consumer advocates and...

Indiana Fair Stage Collapse Legal Claims Reach 100

Nov 8 2011 // The deadline for victims of the deadly Indiana State Fair stage collapse to file legal claims with the state has passed, and officials say they’re close to figuring out how much to pay each victim out of the allotted...

Munich Re Posts $400 Million Q3 Profit in a ‘Difficult’ Year

Nov 8 2011 // Munich Re announced third-quarter profit “in a difficult environment” of €290 million [$400 million], compared to €761 million [$1.05 billion] in Q3 2010. The world’s largest reinsurer singled out the...

Insurers, Policyholders Clash Over Business Interruption Claims

Nov 7 2011 // Over the years, insurance companies and policyholders have been arguing in courts over how to calculate business interruption losses during catastrophes. This is the type of coverage that is often ignored until there is a...

Insurers, Policyholders Clash Over Business Interruption Claims

Nov 7 2011 // Over the years, insurers and policyholders have been arguing in courts over how to calculate business interruption losses during catastrophes. This is the type of coverage that is often ignored until there is a loss. But...

Auto Insurers Keep Eye on Cross-Border Claims with Canada

Nov 7 2011 // Staged automobile accidents in Canada’s most populated province of Ontario pose a unique problem for American auto insurers that must deal with Ontario’s stringent no-fault benefits. Some U.S.-based adjusters...

Underwriters May Soon Be Using Social Network Data

Nov 7 2011 // The insurance industry is paying increasing attention to what people and businesses post on social networking sites like Facebook, Twitter and LinkedIn. Already, scouring the social network pages of insureds is a common...

Predictive Analytics Being Used to Manage Agencies, Curb Fraud

Nov 7 2011 // Earlier this year, experts at WallStreet & Technology (wallstreetandtech.com) identified predictive analytics and cloud computing as two of six hot technologies that will transform the insurance industry in 2011 and...

NCCI Study Examines Medical Services in Workers’ Comp Claims

Nov 4 2011 // A new report on medical services casts light on how different combinations of medical services contribute to workers’ compensation claim costs over time. Understanding what combinations of medical services are used...

Murphy Joins Great American Insurance as Corporate Claims Divisional VP

Nov 4 2011 // Cincinnati-based Great American Insurance Group announced that its corporate claims division hired Emmet M. Murphy as a vice president responsible for the environmental claims unit. Murphy joins Great American from The...