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Viewpoint: Enhancing Digital Claims With Behavioral Science

Sep 24 2025 // The P/C insurance industry stands at a critical inflection point. Customer expectations, reshaped by their seamless digital experiences with companies like Amazon and Apple, are pushing insurers to transform quickly. With...

Reviving RadioShack Online Turned Into Ponzi Scheme, SEC Claims

Sep 24 2025 // A company that snatched up distressed brick-and-mortar brands including RadioShack and Pier 1 Imports and promised investors big returns in a pivot to e-commerce operated as a Ponzi-like scheme, the US Securities and...

The Most Common Trucking Cargo Claims and How to Avoid Them

Sep 22 2025 // This post is part of a series sponsored by IAT Insurance Group. Transporting cargo is more complex than just getting it from one location to another. Reduce your risk by implementing safety and cargo protective...

Maryland Insurers Must Disclose Use of Claims History for All P/C Lines

Sep 16 2025 // Maryland’s insurance commissioner is advising insurers that if they consider claims history in deciding whether to cancel or non-renew coverage, they must disclose this practice at the inception of a policy and at...

Medical Costs Double in California Comp Claims With Functional Restoration Programs

Sep 15 2025 // Claims associated with functional restoration programs in California’s workers’ compensation system averaged $234,003 total, 59% higher than matched non-FRP claims, a new study shows. A study from the...

Texas Cabinet Supplier to Pay $12M Settlement Over False Claims Act Violations

Sep 12 2025 // Allied Stone Inc., a Dallas, Texas-based supplier of countertop and cabinetry products, and its President, Jia “Jerry” Lim, have agreed to pay a total of $12.4 million to resolve allegations that they violated...

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