Latest Claims Headlines
All the headlines from our Claims Topic Page, ordered by recency.
Homeowners’ Satisfaction
Mar 9 2020 // U.S. homeowner insurers are doing a better job than ever making their customers happy when responding to claims, according to J.D. Power. Results of the firm’s Property Claims Satisfaction Study show that overall...
Logic & Language, Forms & Facts: The Case of the ‘Holey’ Insurance
Mar 9 2020 // For a number of years, I’ve done a workshop called “The Adventures of Ace Insura, Claims Detective.” Participants assist Ace in solving a variety of coverage and claims mysteries. Each case has one or...
Progressive Continues Hiring Drive, Looking for 8,000 New Employees Across Country
Mar 9 2020 // Insurer Progressive said it intends to hire up to 8,000 new employees in 2020. With an increase in customers and total revenues topping $39 billion, the company said it needs more employees to support growth in auto,...
This Week’s PLRB Claims Conference Cancelled Due to Concern Over Coronavirus
Mar 8 2020 // A major insurance claims industry conference scheduled to start Sunday, March 8 has been cancelled due to events related to the coronavirus. The event was scheduled for the Gaylord National Hotel in National Harbor,...
Topa in California Names Stern Director of Claims Auditing and Compliance
Mar 6 2020 // Calabasas, Calif.-based Topa Insurance Co. has named Kari Stern director of claims auditing and compliance. Stern is responsible for department-wide legal and regulatory compliance, and manages the internal and external...
Lawsuits Against Businesses Over Coronavirus Have Begun. More to Come?
Mar 4 2020 // The coronavirus has upended markets, disrupted supply chains and forced quarantines. It’s all fertile ground for lawsuits. Hospitals, restaurants, day care centers, nursing homes and hotels may face claims that they...
Insurance Unlikely to Cushion Coronavirus Losses – But There Are Exceptions
Mar 4 2020 // Don’t look for much relief from insurers to cushion losses from canceled events, travel disruptions and potential medical claims from the deadly Covid-19 virus that’s sweeping across the globe. The...
Update: Demotech Evaluating 2019 Results of Florida Carriers, Expects ‘Many’ Downgrades
Mar 4 2020 // Ratings agency Demotech is currently reviewing the 2019 fourth quarter earnings and year-end financials of the Florida insurers it rates after indicating in January that several Florida domestic insurers could receive...
Chubb Enhances North American Claims Leadership with Hazelton, Watt
Mar 3 2020 // Chubb has expanded its North America claims leadership team with two appointments: Bill Hazelton has been named head of Chubb North America Claims, and Megan Watt has been appointed to a newly created leadership role, head...
Global Insurers Face Hefty Claims If Coronavirus Forces Olympics Cancellation
Feb 28 2020 // Global insurers face a hefty bill if the coronavirus forces the cancellation of the Summer Olympics in Tokyo, with estimates of the cost of insuring the sporting showpiece running into billions of dollars. Japan has more...
Supreme Court Rejects Stricter Deadline for Employee Claims Against Retirement Plans
Feb 27 2020 // The U.S. Supreme Court on Wednesday refused to back stricter deadlines for workers to sue retirement plans over alleged mismanagement, ruling Intel Corp. cannot avoid a suit accusing it of unlawfully making high-risk...
Progressive Continues Hiring Drive, Looking for 8,000 New Employees Across Country
Feb 25 2020 // Insurer Progressive said it intends to hire up to 8,000 new employees in 2020. With an increase in customers and total revenues topping $39 billion, the company said it needs more employees to support continued growth in...
Florida Carriers Seek Staggering Rate Increases Amid Market Turmoil
Feb 25 2020 // It’s no surprise that Florida carriers are raising homeowners’ insurance rates given several years of catastrophes and losses from litigation related to assignment of benefits and water damage claims. What may...
National Insurance Crime Bureau Says Arizona Leads Nation in Auto Glass Claims
Feb 24 2020 // Arizona leads the nation in auto glass claims despite being 14th in total population, according to the National Insurance Crime Bureau. Insurance industry data shows that between 2015 and 2019, 10% of the nation’s...
Usage-Based Insurance Pioneer Metromile Now Offering Its Technology as Claims Tool
Feb 20 2020 // Now that most major carriers are selling usage-based car insurance, one of the pioneers in that sector is selling its technology to other carriers as a claims management tool. San Francisco-based Metromile announced that...
Coronavirus Raises Insurance Questions But Catastrophe-Tested Insurers Are Prepared
Feb 20 2020 // As the coronavirus outbreak continues to cause concern around the globe, the insurance industry is facing a potentially far-reaching impact but has the experience to handle what might come its way. Based on what the...
Swiss Re 2019 Profit Hit by Natural Disasters, U.S. Casualty Claims
Feb 20 2020 // Reinsurer Swiss Re reported on Thursday a smaller-than-expected profit in 2019 due to claims for a series of man-made and natural disasters, as well as expenses for its U.S. casualty business, sending its shares lower. Net...
Employment Liability Insurers See Plenty to Worry About, From Biometrics to Harassment
Feb 19 2020 // After Back to the Future 2 was released in 1989, moviegoers could observe Marty McFly as he traveled to his version of 2015 where fingerprints were used to identify a person, to unlock the front door of a house and to pay...
Facing Hundreds of Abuse Claims, Boy Scouts of America Files for Bankruptcy
Feb 18 2020 // The Boy Scouts of America said on Tuesday it had filed for Chapter 11 bankruptcy amid a flood of lawsuits over allegations of child sexual abuse stretching back decades. The bankruptcy is not expected to affect the...
Wells Fargo Agrees to Halt Forced Arbitration for Sex Harassment Claims
Feb 13 2020 // Wells Fargo & Co. on Wednesday ended its forced arbitration policy for employee sexual harassment claims, opening the lender to potential lawsuits in the future. The San Francisco-based bank made the decision following...
