Latest Claims Headlines
All the headlines from our Claims Topic Page, ordered by recency.
Failure to Reimburse Claims Expenses Efficiently Impacts Customer Satisfaction
Feb 10 2008 // J.D. Powers’ study says the faster the service the happier the claimant The length of time it takes to repair damages on auto and homeowners insurance claims weighs heavily on customer satisfaction, according to the...
Government Report Urges Changes in Wind, Flood Damage Determinations
Feb 10 2008 // GAO finds fault with coverage exclusions in policies and lack of data available to assist with FEMA assessments Government adjusters trying to assess the accuracy of flood claims payments from the 2005 hurricane season...
Farmers Insurance Mobile Claims Team at Sites of Tenn. Tornadoes
Feb 7 2008 // Farmers Insurance Group of Companies has mobilized additional claims personnel to the areas impacted by the recent tornadoes in Tennessee. As of Wednesday Farmers has received more than 100 claims in Tennessee. The Farmers...
Smith Named New President, CEO for Arbitration Forums
Feb 7 2008 // W. Russ Smith, CPCU, formerly vice president – claims for USAA, has been named the new president and chief executive officer of Arbitration Forums, Inc. (AF), effective March 3, 2008. Smith succeeds D. Kay Smith, who...
Travelers Deploys Response Units to States Affected by Tornadoes
Feb 7 2008 // Travelers mobilized its catastrophe response unit Wednesday including sending four mobile claim headquarters to tornado-affected areas in Arkansas, Mississippi and Tennessee. The mobile units will be strategically...
Jamero Named Claims Manager at Calif. State Fund
Feb 6 2008 // Ronald Jamero has been appointed claims manager for the California State Fund’s State Contract Services, Rohnert Park. Jamero began his State Fund career when he was hired in 1991 as a claims adjuster for the...
Kan. Insurance Claims Drop Despite Massive Storms
Feb 4 2008 // A tornado wiped out 95 percent of Greensburg. Hailstorms rattled the south-central part of the state, damaging roofs. An ice storm crippled the state. With all the large-scale weather events to hit Kansas last year, it...
GAO Urges Changes in Wind, Flood Damage Determinations
Feb 1 2008 // Government adjusters trying to assess the accuracy of flood claims payments from the 2005 hurricane season were hampered by a lack of access to data on wind damage from the National Flood Insurance Program and private...
Aon Publishes Marine Report
Jan 31 2008 // Aon has released its “2008 Marine Insurance Market Review,” which concludes that the “marine industry is set for a continued run of favorable insurance premiums in 2008, despite facing higher risks. The...
Calif. Insurance Dept. and DHMC Target PacifiCare for Poor Claims Handling
Jan 30 2008 // California Insurance Commissioner Steve Poizner and Cindy Ehnes, director of the California Department of Managed Health Care (DMHC), announced Tuesday a joint action against PacifiCare companies, owned by UnitedHealth...
Some Ohio Officials Say Too Soon to Measure Impact of Tort Reform Efforts
Jan 28 2008 // Some Ohio state officials aren’t quite ready to say that legislative efforts to cap award amounts and other tort reform efforts are having an impact on dropping claims numbers. The state insurance director said last...
La.’s Valued Policy Law: New Teeth for Hurricane Claims?
Jan 27 2008 // Property damage from hurricanes primarily comes from two sources: wind and water. Insurance coverage for property damaged by wind, and by rain water which enters the property as a result of wind damage, is generally...
Consumer Group Claims Insurers Overcharge, Underpay Policyholders
Jan 27 2008 // Insurers defend recent years’ profits, deny allegations and call national consumer group’s report ‘fatally flawed’ A national consumer organization has charged that property casualty insurers are...
Southern California Wildfire Losses Could Top $2 Billion
Jan 27 2008 // The California Department of Insurance announced that 37,117 claims have been filed since the wildfires broke out in Southern California in October 2007, and 1,531 of those claims are known to be total losses. Insurers...
ISO: Insurers to Pay $6.5 Billion in 2007 Catastrophe Claims
Jan 27 2008 // U.S. property/casualty insurers are expected to pay homeowners and businesses $6.5 billion for 2007 property losses from 23 catastrophes — the eighth lowest cost in a decade and the seventh lowest frequency for the...
Mississippi Official Says Criminal Probe of State Farm has New Focus
Jan 25 2008 // Mississippi Attorney General Jim Hood says his office opened a new criminal investigation of State Farm Insurance Cos. that is separate from its earlier probe of the insurer’s “crimes against...
Lawsuit Claims Ala.-Based Insurance Co. Discriminated Against Haitians
Jan 25 2008 // Three Florida residents have sued Alabama-based Liberty National Life Insurance Co. claiming their insurance was canceled or undervalued because of discrimination against Haitian-Americans. The new class-action lawsuit was...
Willis Marine Protection & Indemnity Review Finds Increased Claims
Jan 24 2008 // Willis Group Holdings has released its Marine Protection & Indemnity (P&I) Market Review for 2007/2008. Willis said the “annual report provides a succinct overview of the P&I marketplace and explores...
Willis Marine Protection & Indemnity Review Finds Increased Claims
Jan 24 2008 // Willis Group Holdings has released its Marine Protection & Indemnity (P&I) Market Review for 2007/2008. Willis noted that the “annual report provides a succinct overview of the P&I marketplace and...
Ohio Med Mal Reports Says Drop in Claims Attributed to Reform Efforts
Jan 24 2008 // A new report released this week by the Ohio Department of Insurance says the number of medical malpractice claims in the state dropped 20 percent from 2005 to 2006. The report says there were 4,006 medical malpractice...