Latest Policyholder Headlines

All the headlines from our Policyholder Topic Page, ordered by recency.

Liberty Mutual to Repay $7.7 Million to Over 86,000 Minnesota Policyholders

Oct 25 2023 // Liberty Mutual has agreed to repay $7.7 million to more than 86,000 policyholders for auto and homeowners insurance policies for allegedly violating several state insurance regulation laws. In a consent order filed with...

HEMIC in Hawaii Declares $4M Dividend for Policyholders

Sep 13 2023 // The board of Hawaii Employers’ Mutual Insurance Company Inc. declared a $4 million dividend to qualifying policyholders. This marks 17 straight years of policyholder dividends, meaning HEMIC will have returned more...

Louisiana Commissioner Directs Agents to Notify Citizens Policyholders of Less Expensive Policy Offers

Sep 12 2023 // A recent directive issued by Louisiana Insurance Commissioner Jim Donelon orders agents to notify their Louisiana Citizen policyholders when they receive an offer to be placed with a significantly less expensive insurer in...

SAIF in Oregon Declares $135M Dividend for Policyholders

Sep 7 2023 // The SAIF board of directors declared a $135 million dividend for its policyholders, marking the 14th straight year SAIF has been able to offer a dividend. SAIF is a not-for-profit with a goal of making workers’...

Washington Commissioner’s Orders Insurers to Extend Policyholders Protections for Wildfires

Aug 25 2023 // Washington state Insurance Commissioner Mike Kreidler issued an emergency order requiring all property/casualty insurers to provide additional protections for policyholders impacted by the Gray and Oregon Road fires. The...

Louisiana Policyholders Have Until Aug. 29 to File Hurricane Ida Lawsuits

Aug 23 2023 // Louisiana Insurance Commissioner Jim Donelon is reminding policyholders who filed a property damage claim as a result of Hurricane Ida that they have until August 29, 2023, to file suit against their insurer for insurance...

La. Insurers Ordered to Still Communicate With MMA Policyholders

Aug 7 2023 // A day after the Louisiana Supreme Court announced that it is lifting a stay on hurricane-damage lawsuits filed by McClenny Moseley & Associates, Insurance Commissioner James Donelon in late July issued a directive...

Louisiana Commissioner Directs Insurers to Talk to Policyholders as Hurricane Ida Claims Deadline Looms

Jul 21 2023 // A day after the Louisiana Supreme Court announced that it is lifting a stay on hurricane-damage lawsuits filed by McClenny Moseley & Associates, state Insurance Commissioner James Donelon on Thursday issued a directive...

Louisiana Policyholders Recover $4.2M in First Half of 2023

Jul 18 2023 // The Louisiana Department of Insurance (LDI) received 2,163 complaints and helped consumers recover $4,287,867 in additional payments from insurers between January 1 and June 30, 2023, the department said. Property &...

As Global Temperatures Set New Records, Policyholder Advocates Continue to Deny the Science

Jul 6 2023 // We learned this week that July 4’s average global temperature of 62.92 degrees Fahrenheit was the world’s hottest day since at least 1979, when the U.S. National Centers for Environmental Prediction began...

Washington Rule Requires Insurers to Tell Policyholders Why Their Premium is Going up

Jun 22 2023 // Washington Insurance Commissioner Mike Kreidler adopted a rule requiring insurers to explain premium increases to their policyholders “in language they can understand.” “If your insurance company is going...

Texas Mutual board approves $340 million policyholder dividend distribution

May 9 2023 // May 9, 2023, AUSTIN, Texas — Texas Mutual Insurance Company, the state’s leading provider of workers’ compensation insurance, announced today that its board of directors voted unanimously to approve a $340...

Louisiana UPC Policyholders Have 2 Weeks to Secure Private Home Insurance

Apr 13 2023 // The Louisiana Department of Insurance sent out a reminder this week that United Property & Casualty Insurance Company’s (UPC) former policyholders and their insurance agents have until April 28 to secure...

Louisiana UPC Policyholders Have 30 Additional Days to Secure Citizens Policy

Mar 13 2023 // Louisiana Insurance Commissioner Jim Donelon announced on March 13 that Louisiana Citizens will provide an additional 30 days after United Property & Casualty Insurance Company (UPC) policies cancel on March 29 for...

Tennessee Department Obtains $11.5M for Policyholders in Insurance Claims Disputes

Feb 1 2023 // The Tenneesse Department of Commerce and Insurance secured a record $11.5 million for policyholders in 2022, after mediating complaints about insurers. The department’s insurance services team mediated 3,249...

Kansas Insurance Dept. Recovers $7.6M for Policyholders

Jan 19 2023 // The Kansas Insurance Department announced it has recovered more than $7.6 million for Kansans in 2022, the largest single-year recovery in department history. Funds considered “recovered” are calculated when...

Bank of England Worried New Insurance Capital Rules Could Risk Policyholder Bailout

Jan 17 2023 // Britain’s proposed changes to capital rules for insurers could lead to the government having to bail out policyholders, as happened 20 years ago after the near-collapse of life assurance company Equitable Life, the...

South Carolina DOI Sees $10 Million to Policyholders After Complaints about Insurers

Jan 10 2023 // The South Carolina Department of Insurance in 2022 returned $10.3 million to policyholders who filed complaints about insurance companies, the department said in a bulletin Tuesday. The department resolved some 4,500...

State Fund Offering Extended Credit to Policyholders Affected by California Quake

Dec 22 2022 // State Compensation Insurance Fund says it will offer a 30-day credit extension to policyholders in Humboldt County, California, which was declared a state of emergency by Gov. Gavin Newsom after a large earthquake on...

Update: United to Pay on Claim After Policyholders Cried No Response on Damage

Dec 22 2022 // The Florida Legislature’s insurance rescue bill, approved last week, won’t take effect soon enough to help policyholders and insurance agents who’ve had no response from beleaguered United Property &...