Latest Productivity Headlines

All the headlines from our Productivity Topic Page, ordered by recency.

Customer Service at Its Best: Defining the’Perfect’ CSR

Sep 17 2001 // When asked to list the major strengths of their agency, most owners usually include the agency’s quality of service to the client. In the typical agency, the customer service representative is the foundation of good...

‘Invent’ive: HP Offers e-Center for Small Businesses

Jun 18 2001 // So I come across an e-mail or a site that tells me that if I subscribe to a Hewlett-Packard e-newsletter, that I’ll get a $10 gift certificate to Amazon.com. Now, you know me, I can’t pass up free money when...

‘Invent’ive: HP Offers e-Center for Small Businesses

Jun 11 2001 // So I come across an e-mail or a site that tells me that if I subscribe to a Hewlett-Packard e-newsletter, that I’ll get a $10 gift certificate to Amazon.com. Now, you know me, I can’t pass up free money when...

Trade Groups Call for Cost Control, Greater Efficiency in State Financial Examinations

Jun 7 2001 // State insurance regulators need to address cost control issues and standardize their methods of statutory financial examinations for monitoring insurer solvency, according to a new white paper issued by the major...

XML Provides the Missing Link for SEMCI

May 13 2001 // Agents have faced the problem ever since insurance companies first introduced applications. Each company had its own form, so the agent who wanted to submit the same account to several underwriters had to write the same...

New York Completes PIN Network; Licensing, Filing, Reporting to Become More Efficient

Dec 6 2000 // New York Superintendent of Insurance Neil D. Levin announced yesterday that the New York DOI has recently completed all the requirements set forth by the State Regulation 2000 program by implementing the Producer...

Conducting an Efficiency Study

Jul 24 2000 // The economy is booming. New millionaires are being created every day. American business has never had it so good. So being an insurance agent is the fast track to financial freedom, right? Wrong. No one is setting up...