Latest Productivity Headlines
All the headlines from our Productivity Topic Page, ordered by recency.
Lloyd’s Creates Single Body for Governance to Improve Speed, Efficiency of Decisions
Jun 5 2020 // Lloyd’s announced it has merged the Council of Lloyd’s with the Franchise Board, creating one body to govern the marketplace. The decision to merge the two entities was first announced in November...
Texas Insurance Commissioner: Modernization Efforts Paying Off During Pandemic
May 4 2020 // The employees of the state agency in charge of regulating the insurance industry in Texas might not put it this way, but in a sense, operationally at least, they have been preparing for the current health crisis brought on...
Pandemic Crisis Story: Moving 1000-Plus Employees in 7 Countries in Just 2 Weeks
Apr 20 2020 // Amit Tiwari, chief operating officer at Xceedance, the Boston-based insurance consulting, managed services, and insurtech company, explains the challenges of enabling business continuity plans in the face of a global...
TDI Modernization Efforts Paying Off During Pandemic, Commissioner Says
Apr 20 2020 // The employees of the state agency in charge of regulating the insurance industry in Texas might not put it this way, but in a sense, operationally at least, they have been preparing for the current health crisis brought on...
4 Things Insurance Firms Can Do to Improve Efficiency, Data Use
Mar 23 2020 // Digital transformation is making it possible for the insurance industry to engage customers with personalized interactions that lead to products and services tailored to their individual insurance needs. Unfortunately, the...
Account Manager and CSR Roles and Performance
Mar 23 2020 // Account managers are the backbone of an agency. Account managers (AM) are also called customer service representatives (CSR) and are critical to the agency’s reputation. Many are the key to retention, and clients...
4 Things Insurance Firms Can Do to Improve Efficiency, Data Use
Feb 24 2020 // Digital transformation is making it possible for the insurance industry to engage customers with personalized interactions that lead to products and services tailored to their individual insurance needs. Unfortunately, the...
Viewpoint: 4 Things Insurance Firms Can Do to Improve Efficiency, Data Use
Feb 20 2020 // Digital transformation is making it possible for the insurance industry to engage customers with personalized interactions that lead to products and services tailored to their individual insurance needs. Unfortunately, the...
Program Underwriters Seek ‘New, New’ Spaces While Administrators Embrace Insurtech
Dec 31 2019 // Fueled by efficiencies introduced by insurtechs and underwriters’ interest in niche classes, the insurance program business has experienced impressive growth the last few years. But heavy interest is also forcing...
China’s Insurance Giant Ping An Increasingly Focuses on ‘Technology Plus Finance’
Dec 3 2019 // Just 31 years after it was founded in China’s southern city of Shenzhen, Ping An Insurance (Group) Co. has grown into the world’s second-largest insurer by market value after Berkshire Hathaway Inc.—more...
Program Business Continues Record Growth Despite Market Challenges
Dec 2 2019 // Underwriters Search for ‘New’ and ‘High Risk’ Spaces to Target Fueled by investments from insurtechs and interest in niche classes, the program business market has experienced record growth over the...
Ergonomic Tracking Helps Cut Workers Comp Claims but Privacy Concerns Remain
Nov 6 2019 // Every morning when he goes to work in the freezer room of a warehouse in eastern Pennsylvania, Jack Westley throws on a hooded sweatshirt to keep warm and grabs a radio to talk to his coworkers. He was recently given a new...
Vaping Firm Juul Disregarded Early Signs It Was Hooking Young Users: Reuters
Nov 5 2019 // The San Francisco startup that invented the groundbreaking Juul e-cigarette had a central goal during its development: captivating users with the first hit. The company had concluded that consumers had largely rejected...
B3i’s Blockchain Re/Insurance Network Begins to Offer Real-Life Industry Solutions
Oct 22 2019 // The author Douglas Adams once said, “We are stuck with technology when what we really want is just stuff that works.” Many of us can relate, especially with new technology such as distributed ledger technology...
Actuaries Estimate Four Years of Opioid Crisis Cost Economy $631 Billion
Oct 17 2019 // The opioid epidemic cost the U.S. economy at least $631 billion from 2015 to 2018, according to a Society of Actuaries’ (SOA) analysis of non-medical opioid use during this timeframe. The SOA report, authored by...
5 Insurtechs Working to Improve Agency Processes, Efficiency
Aug 26 2019 // Independent insurance agents can find sifting through the many insurtech products to pinpoint ones suited to their needs is a daunting assignment. But it’s an assignment they must tackle, according to agency...
Pushing and Pulling Lloyd’s Into the 21st Century
Jul 10 2019 // Twenty-five years ago, the Lloyd’s of London marketplace was teetering on the brink of insolvency, reeling from billions of dollars of asbestos and pollution liabilities. Many of the best brains in the market worked...
What Young Insurance Agents Earn, Think and Say
Feb 27 2019 // Young agents want change. They want more diversity in the agency sales ranks. They want better paths to grow in their careers. They want other agents to adhere to professional standards and ethics. They want faster and...
Should You Hire an Appointment Setter?
Dec 17 2018 // One of my mentors, Dan Sullivan, says: “All progress starts with telling the truth.” Is it true that you don’t spend enough time prospecting to have a pipeline of real opportunities that you can win? And...
The Rise of Risktech: How Startups Are Saving Lives and Property in Construction
Nov 19 2018 // Construction has a major problem: every year, construction sites suffer $11 billion in losses due to damage from fire and water, worker accidents, and theft. In addition, a fifth of all worker deaths in the U.S. –...
