What’s New Today in Producer Compensation? June 15, 2020 By Bill Schoeffler and Catherine Oak What makes a good and motivating producer compensation model does not need to be rocket science. The key is to...
Coronavirus Effect on Agency Value April 6, 2020 By Catherine Oak and Bill Schoeffler Life has changed for everyone since the lockdown of US citizens and businesses a few weeks ago by our local...
Account Manager and CSR Roles and Performance March 23, 2020 By Catherine Oak and Bill Schoeffler Account managers are the backbone of an agency. Account managers (AM) are also called customer service representatives (CSR) and are...
Things to Consider When Using Agency Partnership Groups February 10, 2020 By Catherine Oak and Bill Schoeffler Regardless of agency size, sometimes it is difficult to get access to all the markets that might be needed for...
Industry Trends to Exploit for 2020 January 13, 2020 By Catherine Oak and Bill Schoeffler The insurance industry is so intertwined into the economy and society, that just about any noticeable change in either will...
How to Lower Agency Value December 16, 2019 By Catherine Oak and Bill Schoeffler As the M&A frenzy continues, buyers keep pushing the envelope when it comes to agency value. The private equity firms...
Financial Management 101 September 16, 2019 By Bill Schoeffler and Catherine Oak Typically, financial management is learned on the job rather than through formal training. Agency owners frequently start off as producers,...
Agency Management 101 August 19, 2019 By Catherine Oak and Bill Schoeffler When it comes to business management, there are “best practices, “bad practices” and then there is “what works for the...
What Is Your Agency’s Sales Strategy? July 15, 2019 By Bill Schoeffler and William Schoeffler Jr. Sales are the lifeblood of any business. So, one would think that each company will have a well-thought-out sales strategy....
Why Agencies Should Ramp Up Value-Added Services May 20, 2019 By Catherine Oak and Bill Schoeffler Let’s face it, insurance is a commodity. The insurance consumer will not see any significant value difference between insurance companies...