Resolving claim disputes involves a four-step process of reading, researching, documenting, and pleading your coverage position. This process evolved from...
Articles by Bill Wilson
In the past two columns, we’ve examined the importance and value of avoiding or preventing claim denials so we don’t...
Avoiding Claim Disputes Through Prevention In last month’s column, I enumerated seven factors that enable one to avoid or prevent...
So, your customer has had a claim that has been denied, but you believe it’s covered. What to do? Well,...
While Understanding Why Some Claims Are Denied In the first column of this series, I provided an overview of what...
An independent agent in a small rural town insured a farmer whose barn burned down. The agent had failed to...