Articles by Chad Hemenway

Chad is National News Editor at Insurance Journal. He has been covering the insurance industry since 2007, reporting on trends and coverage in most lines of insurance as well as natural catastrophes, modeling, regulation, legislation, and litigation. Chad can be reached at chemenway@wellsmedia.com

United Insurance Holdings Moves Forward With Specialty Commercial Business: CEO

United Insurance Holdings Corp. Corp. said it will move on to focus on specialty commercial lines business following news last month that its subsidiary United P&C Insurance Company (UPC) being was placed in receivership. During a short conference call to …

Actions vs. Talk: Is the Insurance Industry Coming Through on DEI Commitments?

Though the last five years have included events – specifically the murder of George Floyd – that prompted many company leaders to make commitments to diversity, equity, and inclusion (DEI), respondents of a recent survey tell a story of a …

Root Inc. Says CFO ‘Terminated for Cause’

About one year into his employment with Root Inc. and a week after he helped the company report fourth-quarter earnings, Chief Financial Officer Robert Bateman has been fired for violating company policies. According to a filing with the U.S. Securities …

Commercial Insurance Price Increases Stay Level But Clients Still Worried: CIAB

“Stabilization” and “moderation” continued to be the operative words for premium increases in the commercial property/casualty market, but many clients remain concerned about future hikes, according to the newest survey from The Council of Insurance Agents & Brokers. Overall, premiums …

Insurers’ Digital Claims Tools Failing Customers: J.D. Power

Calling the trend “worrying,” J.D. Power’s new property claims satisfaction report indicated that insurers’ digital tools to speed the claims process are not pleasing homeowners insurance customers, especially for longer-tail claims tied to catastrophes. According to the J.D. Power 2023 …

Root Books Another Net Loss; Stays Positive on Embedded Insurance Results

Calling embedded insurance the “next secular trend in distribution,” Root Inc. CEO Alex Timm in a letter to shareholders said the company has an advantage to scale access in the channel and become profitable. Root reported a net loss of …

Root Granted Restraining Order Against Former CMO it Says Stole About $10M

A U.S. district judge has granted a motion for a temporary restraining order requested by Root Inc. against its former chief marketing officer to prevent him, his companies, or associates from selling or transferring any properties or possessions Root has …

Allstate’s Plan to Return to Profit in Auto

Following a year of turbulence in its auto insurance business, Allstate Corp. outlined what CEO Tom Wilson called the company’s number one priority: improve margins. Allstate ended 2022 with an unprofitable 110.1 combined ratio in auto — 112.6 for the …

Root Sues Former CMO Over at Least $9.4M in Unauthorized Payments

Root Inc., the parent company of Root Insurance, has followed up its investigation into almost $10 million of unauthorized payments with a lawsuit against its former chief marketing officer. According to the suit, filed in U.S. District Court for the …

Allstate: $307M in January Cat Losses and Keeps the Auto Rate Hikes Coming

Allstate Corp. said it estimated catastrophe losses for the month of January of $307 million, or $243 million after-tax from nine events primarily in Texas and California. Catastrophe losses for the January events were estimated at $309 million, partially offset …