I Used to Walk to School and Home Uphill Both Ways June 4, 2018 By Chris Burand An interview was recently published in a major industry publication with a notable ex-CEO of a prominent insurance company. Throughout...
Burand’s State of the P/C Insurance Industry 2018: Pricing Cycle Effects on Agents May 29, 2018 By Chris Burand The property & casualty insurance and group benefits industry is changing faster than ever, or at least faster than any...
What If Tech Companies, Carriers Conspire to Denigrate Consumer Protections and Agency Value? May 7, 2018 By Chris Burand Here’s to ruffling feathers: Indeed, entities do exist in the insurance industry that do not look after their customers adequately....
The Competitive Advantage: Best Practices – Just Kidding! April 2, 2018 By Chris Burand Almost 30 years ago, I sat in a large carrier meeting, in an upscale hotel meeting room. The company had...
The Death of Underwriting and Underwriters March 23, 2018 By Chris Burand Underwriting is not dying. It is just being automated into digital algorithms versus analog human beings. Technology’s effect on life...
The Competitive Advantage: The Death of Underwriting and Underwriters March 5, 2018 By Chris Burand Underwriting is not dying. It is just being automated into digital algorithms versus analog human beings. Technology’s effect on life...
The Competitive Advantage: The Value of an Employee Handbook February 5, 2018 By Chris Burand Most small agencies, and quite a few middle-to-large agencies, lack a current employee handbook or at least one of quality....
The Competitive Advantage: A Scary Trend January 8, 2018 By Chris Burand Maybe “trend” is inaccurate because the data is scant, or maybe “trend” is a presage. The “trend” does not yet...
The Competitive Advantage: Who Needs Insurance? December 4, 2017 By Chris Burand Who needs insurance? Not the perfect risk, other than for contractual and legal reasons. The perfect risk has absolutely no...
The Competitive Advantage: Changes November 6, 2017 By Chris Burand With complete and all due respect to David Bowie’s song, “Changes,” it is time, if the reader wants to thrive...