Articles by Chris Burand

Burand is the founder and owner of Burand & Associates LLC based in Pueblo, Colo. Phone: 719-485-3868. E-mail: chris@burand-associates.com.

The Competitive Advantage: Facts, Face ‘Em, Focus on ‘Em, Go Forward

One well-known youth program in the U.S. is 4-H, which stands for head, hands, heart and health. The concept is for youths to learn a whole-health approach to life. The whole-health life approach is a proven successful way to balance …

Why Insurance Agencies Can’t Ignore Bad Accounting

Take an industry, say independent insurance agencies, that is supposed to be sales-focused and where principals think accounting is boring. Accounting may be boring but a business owner only ignores it at his or her own peril. Next, add some …

Who Moved Your Cheese? The End (for Now) of Market Cycles

The good news is that for the foreseeable future, with certain exceptions, you will not have to tell your clients their premiums are increasing 10 percent or more. Property/casualty carriers collectively, not necessarily individually, have more money than they know …

Conflicts of Interest and Rebating

Time flies but history repeats. Enough time has passed that many people working in insurance today have no experience relative to the disruption, fear and frustration generated by the inquires of various state attorneys general (AG) into contingency contracts more …

Finding Producers in Small Towns

How did agencies in small towns ever get started? Someone wanted to work on their own, in sales, and blaze their own future. People don’t usually get into insurance on purpose, and especially not into the insurance agency business. This …

Brands & Independent Insurance Agencies

Much has been discussed and considerable investments have been made specific to branding within the independent insurance agency market over the past five to 10 years. Intense pressure to “brand” exists because of the $6 billion in advertising spent by …

Playing to Win Versus Playing to Not Lose

I received an interesting request from a reader regarding a prior article I wrote. That article was how many people, agencies, companies and associations are not playing to win. They are only playing to not lose. The reader emphasized the …

Insurance Company Profitability

The past 10 years has been incredibly profitable for insurance companies. Net income for the industry – that is net, not pretax – has equaled $448 billion; that’s almost half a trillion dollars. It is not chump change. Let that …

The Competitive Advantage: Agency Prices

Agency prices are likely at all-time highs, albeit only a handful of very specific buyers are paying such high prices. They are setting the mark making acquisitions unaffordable for many regular agencies that do not have Wall Street money or …

Agency Prices Are Awfully High

Acquisition prices unaffordable for many agencies without Wall Street or private equity backing Agency prices are likely at all-time highs, albeit only a handful of very specific buyers are paying such high prices. They are setting the mark, making acquisitions …