Should Agency Owners Find or Develop Salespeople? November 3, 2014 By Chris Burand I was going through some old files and found an article from 20 years ago discussing how difficult it was...
Burand’s Agency E&O Blog: Tip #64 October 24, 2014 By Chris Burand Confirmation That Suit Papers Have Been Received by the Carrier.While not an every day occurrence, most agencies receive suit papers...
Burand’s Agency E&O Blog: Tip #63 October 21, 2014 By Chris Burand Inflation Factors are Missing.Some property policies, particularly dwelling policies in personal lines, lack automatic inflation adjustment factors. These same policies...
Burand’s Agency E&O Blog: Tip #62 October 17, 2014 By Chris Burand Producers and Staff Do Not Adequately Know the Agency’s Procedures.More often than many might expect, staff and particularly producers do...
Burand’s Agency E&O Blog: Tip #61 October 15, 2014 By Chris Burand Proper Authorization to Change Coverages Part II.In Blog 14 I wrote about the need to verify the party requesting a...
Future of Insurance Distribution for Independent Agencies and Companies That Rely on Them October 6, 2014 By Chris Burand Distribution of insurance today has become a de facto discussion of marketing. Smart agents and smart company people will benefit...
Small Commercial Lines: The Good, The Bad, The Ugly August 27, 2014 By Chris Burand Small commercial lines is suddenly the Cinderella of the insurance industry. Previously the unwanted step child turned beauty queen being...
Small Commercial Lines: The Good, The Bad, The Ugly August 4, 2014 By Chris Burand Small commercial lines is suddenly the Cinderella of the insurance industry. The previously unwanted stepchild turned beauty queen is being...
Agency Ownership of Expirations July 7, 2014 By Chris Burand Agency ownership of its expirations is core to agency culture, core to the agency’s value, and core to the owners’...
Evaluating the Standard of Care in Today’s E&O Education June 2, 2014 By Chris Burand I do not know where agents are going for their errors and omissions (E&O) education, because from what they tell...