Small commercial lines is suddenly the Cinderella of the insurance industry. The previously unwanted stepchild turned beauty queen is being...
Articles by Chris Burand
Agency ownership of its expirations is core to agency culture, core to the agency’s value, and core to the owners’...
I do not know where agents are going for their errors and omissions (E&O) education, because from what they tell...
A recent study reviewed in The Economist (Jan. 13, 2014) proved that competition was required to foster business success and...
Quality of Quotes. Sometimes in the hurry hurry world of the CSR or producer, an insured will request quotes for...
Renewal Processing Time. Due to many reasons, including agencies cutting staff too much, I find many commercial CSRs are far...
ACA Grandfathering Disclaimer. According to the Wall Street Journal (Nov. 6, 2013), the first E&O suits have been filed against...
Review Renewals. While my recommendation to review renewals might seem so simple that even mentioning it might seem like I’m...
A myth is sneaking into the industry that insurer insolvency is not as important today. Belief in this myth is...
Hiring that first good producer may be the most difficult single step/achievement an independent agent undertakes. It is so difficult,...