Reviewing Historic Predictions February 24, 2025 By Chris Burand Back around 2013 (the copy I have is not dated, so I might be off a year), McKinsey & Company...
Reading the Fine Print to Avoid E&O Exposure November 18, 2024 By Chris Burand Just because a carrier’s form shows the policyholder has XYZ Coverage does not necessarily mean they have XYZ Coverage in...
Might the Realtor Ruling Affect Insurance Distribution? October 21, 2024 By Chris Burand The fairly recent ruling on how realtors are paid seems likely to dramatically alter real estate sales. I’m not in...
Strategic Planning September 16, 2024 By Chris Burand I don’t expect most insurance agencies to possess formal, in-depth strategies. Many are too small and focused on the next...
Sales Culture Versus Business Culture August 19, 2024 By Chris Burand Can an agency built by a true salesperson transform into a firm with a business culture? Not with a salesperson...
Agency E&O Lessons to Consider August 5, 2024 By Chris Burand I’m seeing more cases of carriers rescinding policies for application errors, fraud or outright lies (call it what you will)...
The Balance Sheet Is the Most Important Financial Statement June 17, 2024 By Chris Burand The balance sheet is preeminent in financial audits by its placement at the front of audit reports. The balance sheet...
The Relevance of Standard Carriers to Commercial Lines May 20, 2024 By Chris Burand Question: Are standard, admitted, insurance carriers relevant commercial markets? Arthur J. Gallagher stated in their 2020 10K that 50% of...
Insurance Agency Trust Accounting — More Important than Ever April 15, 2024 By Chris Burand My articles regarding insurance agency accounting seem to elicit some of the most positive feedback of any subject I discuss....
What Is Insurance? March 18, 2024 By Chris Burand Based on the last 126 insurance commercials I’ve watched, I wouldn’t have a clue. I saw one insurance commercial the...