Certificates of Insurance, Part 2.Last week’s blog covered the reason certificates cause so many E&O mistakes due to processing errors....
Articles by Chris Burand
Certificates of Insurance. Certificates are probably the most frustrating aspect of processing commercial insurance today. A blog is not the...
Editor’s Note: This article originally appeared in Insurance Journal’s Satire Issue, August 20, 2012. The content in this issue is...
I’ve written extensively about how the use of coverage checklists benefits an agency. The benefits include significantly reduced errors and...
I’ve written extensively about how the use of coverage checklists benefits an agency. The benefits include significantly reduced errors and...
Voice mail disclaimers. Most agencies today have standard voice mail disclaimers that state something to the effect of, “No coverage...
Offer all clients higher liability limits. One of the most common E&O claim examples virtually ever producer and CSR knows...
It is a fact that many people with the title “producer” don’t produce. They service and they accept what comes...
It is a fact that many people with the title “producer” don’t produce. They service and they accept what comes...
Insurance agency errors and omissions (E&O) situations and solutions from consultant Chris Burand. Tip #3 Do you follow-up in writing...