Unexpected Staffing Issues do cause E&O claims. Staffing is not usually the title of a PowerPoint slide in an E&O...
Articles by Chris Burand
I have had considerable experience working with agency owners who were divorcing someone: a spouse, family member, business partner or...
Staff Licensing. Staff licensing may seem like such an obvious topic that it does not deserve even to be discussed...
Certificates of Insurance, Part 2.Last week’s blog covered the reason certificates cause so many E&O mistakes due to processing errors....
Certificates of Insurance. Certificates are probably the most frustrating aspect of processing commercial insurance today. A blog is not the...
Editor’s Note: This article originally appeared in Insurance Journal’s Satire Issue, August 20, 2012. The content in this issue is...
I’ve written extensively about how the use of coverage checklists benefits an agency. The benefits include significantly reduced errors and...
I’ve written extensively about how the use of coverage checklists benefits an agency. The benefits include significantly reduced errors and...
Voice mail disclaimers. Most agencies today have standard voice mail disclaimers that state something to the effect of, “No coverage...
Offer all clients higher liability limits. One of the most common E&O claim examples virtually ever producer and CSR knows...