I’ve written extensively about how the use of coverage checklists benefits an agency. The benefits include significantly reduced errors and...
Articles by Chris Burand
Voice mail disclaimers. Most agencies today have standard voice mail disclaimers that state something to the effect of, “No coverage...
Offer all clients higher liability limits. One of the most common E&O claim examples virtually ever producer and CSR knows...
It is a fact that many people with the title “producer” don’t produce. They service and they accept what comes...
It is a fact that many people with the title “producer” don’t produce. They service and they accept what comes...
Insurance agency errors and omissions (E&O) situations and solutions from consultant Chris Burand. Tip #3 Do you follow-up in writing...
Insurance agency errors and omissions (E&O) situations and solutions from consultant Chris Burand. Tip #2 Always use a coverage analysis...
Insurance agency errors and omissions (E&O) situations and solutions from consultant Chris Burand. Tip #1 When was the last time...
Construction is the No. 1 target market of independent insurance agencies. Before the recession, construction often constituted 20 percent to...
This industry is changing fast. Quite a number of agency owners and carrier executives will realize this fact too late....