An Apprenticeship December 4, 2023 By Chris Burand Recently, I spent a week learning about an entirely different industry than insurance. It was a great education. Along the...
Carrier Operational Stability November 20, 2023 By Chris Burand For nearly 30 years, I’ve been writing and consulting with insurance agencies, brokers and networks on the benefits of choosing...
Property Rates and Reality Checks October 16, 2023 By Chris Burand Property insurance carrier after property insurance carrier is exclaiming that they need 20% here and 15% there and 18% over...
Benchmarks and Value September 18, 2023 By Chris Burand Many of the benchmarks readers see in this industry have never been tested for validity. No one knows if the...
Facts Are Friends August 21, 2023 By Chris Burand Recently, a carrier’s representatives walked into one of my client’s offices. This carrier announced they needed a 25% rate increase...
E&O Claim Frequency Is Increasing July 17, 2023 By Chris Burand Through my recent discussions with clients and carriers, it is clear to me that agencies are incurring substantially more errors...
Underwriting vs. Coverage Standards June 19, 2023 By Chris Burand Historically, if an account met an insurance company’s underwriting standards, the account was provided coverage in exchange for the required...
How To Correctly Design Insurance Coverage AND Make More Sales May 22, 2023 By Chris Burand Years ago, Chris Boggs authored a phenomenal white paper titled “How to Read an Insurance Policy.” Everyone selling insurance, adjusting...
Are Commercial Property Insurance Companies Dinosaurs? April 17, 2023 By Chris Burand The vast majority of commercial property, i.e., assets, are no longer physical. The majority of commercial assets are intangible. In...
A Better Method for Measuring Distributor Value March 20, 2023 By Chris Burand Carrier management teams are under intense pressure to cut expenses, but to make smart cuts, the right measures must be...