Can a Firm’s Culture Created by a Salesperson Be Grown Into a Business Culture? September 19, 2022 By Chris Burand Having a sales culture in your agency is not synonymous with having business culture. As so many examples of vaporware...
The Continued Importance of Trust Monies, Correct Accounting, and Doing Business with Stable Insurance Companies August 15, 2022 By Chris Burand There was some recent news that the Florida Department of Insurance (DOI) is requiring all agencies to return to the...
Insurance Company Surplus — A Tiny Primer July 18, 2022 By Chris Burand I find that almost all agents and a high proportion of insurance carrier employees possess inadequate knowledge of insurance carrier...
Future Profit Models for Insurers and Their Agent/Broker Partners June 20, 2022 By Chris Burand I read an article written by a former carrier CEO who is now a consultant and private equity backer to...
Insurance Claims – The Problems and Some Solutions May 16, 2022 By Chris Burand Claims are where the rubber is supposed to meet the road in the insurance world. Claims are where an insured...
Policy Checking: It Is the Right Thing to Do May 2, 2022 By Chris Burand I recently read an E&O claim in which the agency involved seemed to have completely blown it. The policy was...
Producer and Carrier Contracts: An Agent’s Lifeblood, But Will Your Contracts Save You? April 18, 2022 By Chris Burand The world is a different place today. In days gone by, agents focused on protecting their expiration rights from carriers...
Agency Accounting February 21, 2022 By Chris Burand It is a fact that most agency owners did not especially like accounting classes — if they even took accounting...
What Is An Insurance Agent’s Job? January 24, 2022 By Chris Burand A family member recently bought a house. His realtor was connected to an agency of which I am familiar. In...
Is Selling Insurance a Profession? December 20, 2021 By Chris Burand A “profession” is defined by Merriam-Webster’ Dictionary as: 1: the act of taking the vows of a religious community 2:...