Amidst all the acquisitions and insurtech startups and disintermediation discussions, a bigger issue is being missed. The result is that...
Articles by Chris Burand
After finishing a strategic planning meeting with a client, he emailed me a Meme, “Just Do What is Right.” The...
Fully funded or level funded traditional health insurance provided by employers is not insurance except for people who buy their...
The three most important commercial insurance policies to write and to write with exacting quality are applicable liability policies such...
A recent whitepaper, “The Insurer’s Customer Acquisition Playbook” offered by Data Axle, covers the Four Phases of Program Development. It...
I have written on this subject many times, but I have done an inadequate job of being understood because I...
Agency executives can greatly increase the success of their organizations if they know how many customers they have. That sounds...
When you go to an errors and omissions (E&O) education program, inevitably, the message contains something like this: “Do not...
Insurance is a financial product designed to protect consumers’ and businesses’ balance sheets. If your house burns down and you...
The title of a recent article I read was, “The Race to Zero in Small Commercial.” Zero referred to zero...