The three most important commercial insurance policies to write and to write with exacting quality are applicable liability policies such...
Articles by Chris Burand
A recent whitepaper, “The Insurer’s Customer Acquisition Playbook” offered by Data Axle, covers the Four Phases of Program Development. It...
I have written on this subject many times, but I have done an inadequate job of being understood because I...
Agency executives can greatly increase the success of their organizations if they know how many customers they have. That sounds...
When you go to an errors and omissions (E&O) education program, inevitably, the message contains something like this: “Do not...
Insurance is a financial product designed to protect consumers’ and businesses’ balance sheets. If your house burns down and you...
The title of a recent article I read was, “The Race to Zero in Small Commercial.” Zero referred to zero...
This familiar euphemism has so much truth embedded in it. Like most robust age-old truisms, humans – and in particular,...
I have been legitimately and constructively criticized for spending too much time in my seminars describing the issue at hand,...
If you do not do much home or auto maintenance or build furniture, or in general, you just don’t do...