I have been analyzing the insurance industry and individual insurers and agencies for a long time now. When I started...
Articles by Chris Burand

In Ernest Hemingway’s “The Sun Also Rises,” a character, Mike, was asked how he went bankrupt. “Two ways,” Mike said,...

I was surprised to learn I was named one of the 50 most influential people in the United States/Western Europe...
Value is a relative term often specific to a given asset. For example, if the price of gold declines from...

Value is a relative term often specific to a given asset. For example, if the price of gold declines from...
I was conducting an errors and omissions (E&O) audit for an agency that needed improvements. The easiest part of the...

An interview was recently published in a major industry publication with a notable ex-CEO of a prominent insurance company. Throughout...

The property & casualty insurance and group benefits industry is changing faster than ever, or at least faster than any...
Here’s to ruffling feathers: Indeed, entities do exist in the insurance industry that do not look after their customers adequately....
Almost 30 years ago, I sat in a large carrier meeting, in an upscale hotel meeting room. The company had...