Articles by Mary Newgard

Newgard is partner and senior search consultant for Capstone Search Group, a national recruiting firm dedicated to the insurance industry. For questions and comments, email: asktherecruiter@csgrecruiting.com.

Building An Executive Search Strategy with These 10 Questions

Nearly 400,000 employees are expected to retire from the insurance industry workforce within the next few years, according to a recent report by AmTrust Financial, The Impact of the Aging Insurance Workforce. Senior leadership vacancies are the biggest challenge facing …

3 Ways to Accomplish Diversity & Inclusion in the Hiring Process

How’s your diversity, equity and inclusion (DE&I) strategy these days? Non-existent, a paragraph in the employee handbook or a manifesto? More importantly, is it collecting dust or a living, breathing document that impacts all aspects of your business? In my …

5 Questions Graduates Want to Know About Insurance Careers

I got my start in the insurance industry like so many of us, sans a specific insurance and risk management education but with a bachelor’s degree and a fortuitous connection. Next year marks 20 years since I graduated college, and …

The Gig Economy Offers a Fresh Take on Talent Acquisition

The number one question I receive from all types of retail agencies, wholesale brokers, insurance companies and intermediaries of every shape and size is, “How do we source and hire experienced insurance talent?” By and large, the insurance industry’s hiring …

How Insurance Agencies Find Sales Talent in Small Markets

Dear Mary, we are one of the largest insurance agencies in our state. Our plan is to remain independent and grow organically in every office location. Some of our markets are easier to find talent in than others. Our most …

Three Steps to Improve Your Hiring Process

In January, my spouse and I made a spur of the moment decision to sell our house. It was exciting and nerve wracking all at the same time. It was hard to ignore the parallels between this experience and the …

4 Progressive Jobs Insurance Agencies Will Hire in 2021

When it comes to insurance agency hiring, producers and account managers are a broken record. Yes, your agency still needs them, but that isn’t newsworthy. These four positions gained momentum last year. If they didn’t hit your radar screen then, …

How Your Diversity & Inclusion Plan Can Positively Impact Recruiting

Here are the top two statements insurance agencies said to me in 2020: “We need to find top talent.” “I want to talk with you about Diversity & Inclusion in our hiring process.” The events of last year spurred many …

Dear Insurance Agency: Never Say This to a Potential Producer During An Interview

There are a lot of moving parts to hiring a producer like timing and money. Where I see insurance agencies get into trouble during interviews is saying things that are real “headscratchers” to candidates. Producers assume that you’re in the …

8 Things Candidates Love (or Hate) About Job Offers

July’s Ask the Insurance Recruiter column, “10 Ways to Impress Candidates During Interviews,” turned out to be my most popular article of the year. With only this edition to go, we’ll have to see if it holds the #1 spot! …