Articles by Mary Newgard

Newgard is partner and senior search consultant for Capstone Search Group, a national recruiting firm dedicated to the insurance industry. For questions and comments, email: asktherecruiter@csgrecruiting.com.

Key Attributes to Help You Choose an Insurance Recruiter

When selecting a recruiting partner, there are several important qualities and factors to consider. The recruiter should be an advisor who adds value to your talent acquisition efforts and is a brand ambassador who represents your organization the same way …

Compensation Trends Reshaping Client Service Salaries Within Insurance Agencies

After numerous requests for insurance industry compensation information, our team at Capstone started to track and analyze compensation data derived from our recruiting activities. Our most recent report came out in February 2024 with a seven-year look back on compensation …

Why Insurance Professionals Will Change Jobs in 2024

February is Insurance Careers Month, a time often used to attract the attention of college graduates and professionals from other industries to the benefits of working in the insurance industry. While I’m all for that hype, dare I say that …

Insurance Agency Client Service Hiring Trends For 2024

Every year, I think of this annual first column as a crystal ball that shows trends in the insurance job market for the foreseeable future. In previous years my projections have been about “hot jobs,” like in “4 Progressive Jobs …

How to Create a ‘Candidate First’ Approach to Recruiting

In last month’s Ask the Insurance Recruiter column I offered advice on how insurance organizations can improve job advertisements with my final recommendation to, “Insert as much ‘what candidates want’ information as possible.” As an employer trying to recruit top …

Should I Use an Insurance Recruiter to Make Critical Year-End Hires?

“I work in talent acquisition within the insurance industry. We have had job openings that we’ve been unable to fill for months, and I’m getting worried with the end of the year coming up. When is it time to reach …

Write Job Advertisements That Attract Top Insurance Talent

What’s the best billboard you’ve ever seen? Why did it stand out? Think of job advertisements like billboards. It’s something everyone can see, and the best ones are creative, memorable and lead to business opportunities. Millions of people, insurance professionals …

What’s The Best Recruiting Tool to Find Insurance Talent? The Answer Might Surprise You.

The #1, MOST IMPORTANT recruiting tool is one most insurance agencies and carriers don’t use to its fullest potential is … (drumroll please!) … a candidate database. Applicant Tracking Systems (ATS) and Customer Relationship Management (CRM) software are virtually the …

Six Strategies That Take Weeks Off Your Hiring Process

Do you think your hiring process takes too long? Have issues with timing cost you time, money and the chance to hire top talent? One of the first lessons I learned as a young recruiter was, “Time kills all deals.” …

Is Insurance Recruiting Being Impacted by Artificial Intelligence?

The movie Terminator 2 is the first thing that comes to mind when I hear about artificial intelligence. A universe where machines take over our daily lives seems so distant from my reality. Then I’m reminded that I use AI …