Articles by Mary Newgard

Newgard is partner and senior search consultant for Capstone Search Group, a national recruiting firm dedicated to the insurance industry. For questions and comments, email: asktherecruiter@csgrecruiting.com.

Tools Every Insurance Agency Needs to Recruit Account Managers

Do you have trouble finding client service candidates? You are not alone if the answer is an exuberant “YES”! From what I’ve seen over the past two years, insurance agencies spend at least 75% of their recruiting time trying to …

Information Job Applicants Are Reluctant to Share During an Interview

You are competing with another agency for the same candidate. What makes the difference between you winning or losing out on the hire? The answer for me is an exceptional interview process. 2021 taught us that the saying “the early …

6 Conversation Starters About Recruiting for Your Next Executive Meeting

Now that we’re halfway through the year, I assume a big planning session is on the horizon. I want to arm you with ways to start meaningful discussions about hiring and recruiting. Ultimately, these conversation starters should help you discover: …

7 Questions Job Seekers Ask About Remote Jobs

For a long time, the burden to prove the concept of work-from-home fell on the job seeker with much of the interview process spent on questioning whether this individual could be successful. Today, remote jobs are so prevalent and necessary …

What It Takes to Hire Insurance Talent in Today’s Job Market

Dear Mary, Your team is in the thick of recruiting every day, not only for our open roles but for positions across the nation. I’m curious what you are seeing with: Candidate willingness (or not) to move to a new …

10 Questions to Ask When Conducting a Reference Check

An efficient process is essential to successful recruiting in today’s job market. Any part of your process that creates delays chips away at your ability to compete for top talent. Reference checking is one area where a lot of insurance …

Retained Searches: Three Things to Know Before Engaging with a Recruiter

In 2022 every insurance organization will have unusual, set apart or outside the norm hiring projects. Think about retained searches as an extension of your internal talent acquisition capabilities. Some roles you can fill through job board advertisements, but not …

3 Modern Hiring Practices to Attract Top Talent

It’s a candidate-driven job market, and as a result, job seekers are changing the way the hiring process works. Evolution is natural. I remember when I started recruiting in 2006, we faxed resumes and applicants looked for jobs in the …

12 Hiring and Recruiting Ideas for Insurance Organizations

For my last column of 2021 I’m mixing seasonal flavor (cue the 12 Days of Christmas song) with the idea behind Insurance Journal’s annual list of 101 Sales, Marketing and Agency Management Ideas. While mine isn’t as extensive as theirs …

Are Job Boards the Best Way to Find Insurance Talent?

Have you ever heard someone in your company say, “Let’s just cast a wide net to find candidates.” If so, job boards are your net, a bullhorn essentially for everyone on the internet to see. It’s a little bit of …