Articles by Mary Newgard

Newgard is partner and senior search consultant for Capstone Search Group, a national recruiting firm dedicated to the insurance industry. For questions and comments, email: asktherecruiter@csgrecruiting.com.

Trendy Hiring Tactics For 2020

It could be 1920 or 2020 and the fact is when it comes to hiring some things never change. The issues insurance agencies face are consistent across the board: How do we source and attract top talent? How can we …

20 Ways to Reinvigorate Your 2020 Recruiting

What grade do you give your agency’s 2019 hiring? If you think there’s room for improvement, my advice is not to expect that using the same old tricks. 2020 ushers in a great opportunity to test new, creative and edgy …

Lacking Structure: My Agency’s Biggest Recruiting Problem

Q: What are you seeing out there for experienced insurance talent? I dread recruiting because it’s never easy to find quality people. What are agencies doing to fill critical service roles and recruit producers? A: Insurance agencies feed too much …

Money Talks in Every Aspect of Recruiting

Include Salary Information in Postings Influencing candidates to apply for your job starts with addressing their biggest question mark. 98% of job seekers and employees say it is helpful to see salary ranges in job listings. Candidates experience a more …

Partner or Pariah? 5 Hacks to Improve Your Experience Working With Recruiters

Q: How am I supposed to use a recruiter when my company had a horrible experience with a firm? A: A great question and an excellent starting point for my advice on working with third-party recruiters. I’ve been in the …

A Clear Path For Agencies Hiring Young Account Managers

As a recruiting partner to insurance agencies, so much of my role is about sourcing account manager candidates that I believe a bigger piece of the hiring puzzle is overlooked. What happens to agencies once they onboard millennials? What is …

Remote Employees: Your Biggest Game Changer to Fill Openings Now

Q: I’m the Talent Acquisition Director for a national brokerage and have been recruiting within insurance for 10 years. I’ve seen all the highs and lows when sourcing experienced talent however 2019 seems to be particularly difficult. My hiring managers …

In Their Own Words: Why Producers Change Jobs

Q: We have a zillion newbies and plenty 50-plus year old veteran producers. I’ve tried the out-of-industry route. Frankly, my agency isn’t good at training. I want experienced, ‘hit the ground running’ sales talent at other agencies. How do I …

How and Where to Start When an Agency Leader Retires

Q: Our executive team wants to start the recruiting process for a chief operating officer. The current leader is within two years of retirement. We prefer to be ahead of the game and have the current COO groom his successor. …

Agencies Promote Soft Benefits to Gain A Distinct Recruiting Advantage

It’s Part of Who We Are “When I first brought up some of these new ideas you would have thought I suggested we all go to the moon,” said Michelle Trueblood, chief human resources officer at The Horton Group. She …