ChatGPT: What’s the Big Deal? June 19, 2023 By Tony Caldwell Late last year, most Americans began to hear about a new application of artificial intelligence (AI) called ChatGPT. Soon, this...
The Talent Crunch Part 2: Rethinking Your Approach to Recruiting May 8, 2023 By Tony Caldwell From time to time, my doctor prescribes a treadmill test to check out how strong my heart is. Perhaps you’ve...
The Talent Crunch Is Poised to Get Much, Much Tougher: Here’s How to Win April 3, 2023 By Tony Caldwell I recently participated in a discussion on agency challenges for a major commercial property/casualty carrier. When asked about their challenges,...
3 Steps to Driving Sales Growth During a Recession February 20, 2023 By Tony Caldwell As 2023 moves into the second quarter, intense speculation surrounds us as to how the economy will perform for the...
4 Rules to Guide Continued Agency Success and Growth January 23, 2023 By Tony Caldwell Very early in my career as an insurance producer with a commercial insurance agency, I had the opportunity to hear...
Getting Unstuck: Self Examination for Agency Owners to Fuel Momentum and Growth December 5, 2022 By Tony Caldwell Every business hits one or more plateaus during its development. This is normal, natural, and predictable. What once worked no...
A SWOT of the Independent Agency Industry November 21, 2022 By Tony Caldwell As you read this you are probably finishing up planning for 2023 (or thinking, “Yikes, I need to get started!”)....
Winning Customers by Meeting Them on Their Level October 17, 2022 By Tony Caldwell About 25 years ago I had a friend who wanted to run for my seat in the Oklahoma House of...
A 12 Step Program for Exploding Agency Growth August 15, 2022 By Tony Caldwell We all want to grow smarter, stronger and faster, whether in life or in work. Agency owners are no different....
The Path to Growth for Smaller Agencies: Hire Producers Or Acquire Agencies? July 18, 2022 By Tony Caldwell I know a thing or two about helping agencies grow. In fact, I’ve helped hundreds of entrepreneurs create independent insurance...