Features

Don’t Let Criminals Steal a Guest’s Good Time: Theft Awareness and Prevention in the Hospitality Industry

Theft is an opportunistic crime, and few places provide more opportunity for a criminal than a hotel or resort. From the moment that guests first pull into the parking lot until their eventual check out and departure, theft risks lurk …

Tomorrow’s Insurance Agent: Leveraging New Skill Sets Next Gens Bring to the Table

For the last decade and a half, business leaders have struggled to comprehend, motivate and manage the millennial generation. Recently, I read an online article where business owners discussed the “new” generation of workers and it was both amusing and …

That Insurance Talent Crisis? It’s a Global Knowledge Opportunity

Over the next 15 years, 50% of the current insurance workforce will retire. It’s a jarring number. This leaves more than 400,000 open positions unfilled, according to the U.S. Chamber of Commerce. At the same time, the industry is experiencing …

Proposed Cybersecurity Legislation Seeks to Protect America’s Food Supply Chain

U.S. Representatives Brad Finstad (MN-01) and Elissa Slotkin (MI-07) have introduced HR 7062, the Farm and Food Cybersecurity Act, designed to strengthen cybersecurity protections within the food and agriculture critical infrastructure sector by identifying vulnerabilities and improving protective measures against …

Wage Growth Likely to Continue Driving Workers’ Comp Payroll Growth

Despite a “significant slowdown” in job growth in 2023, a new National Council on Compensation Insurance briefing shared that “wage growth will likely continue to drive workers’ compensation payroll growth throughout 2024.” “Employment gains slowed in 2023 from 2022; however …

Report: 2023 Combined Ratio Forecast at 103.9, Commercial Lines Performed Best

The 2023 net combined ratio for the property/casualty industry is forecast to be 103.9, with commercial lines at 97.7 and personal lines at 109.9, according to the latest underwriting projections by actuaries at the Insurance Information Institute (Triple-I) and Milliman. …

It’s Time for the Commercial Property Insurance Industry to Adopt Tech Efficiencies

Buyers of commercial property insurance are facing many challenges. Rates are rising, capacity is becoming scarce (particularly in catastrophe exposed zones), and large programs, often involving dozens of insurers, are proving harder to syndicate. Today, brokers and their clients are …

Chubb Writing More Personal E&S but CEO Greenberg Doesn’t Like the Trend

Chubb is writing more North American personal excess and surplus lines business, but the insurer’s chief executive is not exactly celebrating. While he reminded analysts during a fourth-quarter 2023 earnings conference call that the large majority of Chubb’s personal insurance …

DEI: Redefining the Paradigm for the Property/Casualty Industry

The recent billionaire back-and-forth about diversity, equity and inclusion initiatives is a great opportunity to look at why we’re doing DEI, how we’re doing it — and how we can do it better. Bill Ackman and Elon Musk have pilloried …

Marsh: US Commercial Lines Rates Up 3% in Q4 2023

Broker Marsh said the composite rate change at renewal for U.S. commercial lines was up 3% in the fourth quarter 2023, led by an 11% increase in property rates. The Marsh Global Insurance Market Index said it was the 25th …

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