Delaware Insurance Commissioner Matt Denn asked for additional staff to investigate complaints against insurance companies and agents as well as fund an Internet insurance rate comparison service that would be the only one of its kind in the country.
Over the last year, the department has hired a new consumer services director and converted three existing positions to consumer investigators. Denn requested the creation of two additional investigators.
Denn said the department has begun developing a Web site for auto and homeowners insurance so consumers can “request a personalized quote from one, two, a few or all of the companies in Delaware.”
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