Boston-based Liberty Mutual Group announced that it has appointed Tim Rose as the new president of Liberty Mutual Property, replacing Doug Nelson who advanced to executive vice president of the company’s Business Markets operations.
It also announced the formation of a Producer Advisory Council, described as “a forum for open, interactive communication, the Council advises Liberty Mutual Property in meeting the business needs and expectations of its brokers and their clients.”
Rose is a “32-year veteran of Liberty Mutual;” he most recently oversaw Liberty Mutual’s Mid-Atlantic Commercial Insurance Operations. He started his career as a property underwriter and over the past three decades has held various property and casualty underwriting positions as well as run two business units within the company.
“We plan to be one of the top three commercial property writers in the next five years,” stated Scott Goodby, Liberty Mutual’s COO of Specialty Risks Operations. “We’ve spent the last two years upgrading underwriting talent, building new systems and realigning our broker channel focus. We are positioned for growth and Tim is the right person to bring us to the next level.”
Rose noted that “Liberty Mutual Property is one of the fastest growing divisions within Liberty Mutual,” and that the “continued expansion of our capabilities and our increasing presence in the marketplace is earning us customers. I look forward to meeting with our advisory councils and actively engaging brokers and agents.”
Commenting on the formation of the Advisory Council, Liberty noted that market feedback “is one of the most important tools any company has to gauge its success.” It described the council as “A forum for open, interactive communication,” that would advise Liberty Mutual Property in meeting the business needs and expectations of its brokers and their clients. Council members range from small regional producers to national brokers.
“The Council is an important part of our efforts to be more market-focused and build partnerships with producers to deliver value in the form of products and services that help them meet the needs of their clients,” stated Bob Thomas, director of marketing for Liberty Mutual Property. “This partnership helps us look at our organization from ‘the outside-in’ and keeps us in touch with the market.”
“At the first Council meeting, Liberty Mutual Property demonstrated an eagerness for candid feedback and an openness to act on our recommendations,” commented broker Jeff Mazie, senior VP with LA.’s Lockton. “They kept the meeting focused on understanding the critical needs of brokers and how to be a better partner. It’s a smart approach in today’s every-changing marketplace.”
Throughout the year, council members will participate in strategy sessions and feedback forums to help guide the organization in the development and communication of products, programs and services.
Liberty Mutual Property provides commercial property insurance programs, consultative loss prevention and claims services for companies large and small, with special emphasis on mid-sized companies that value service, through independent agents and brokers. Coverage available includes physical loss or damage to buildings, contents and equipment as well as the financial risks of business interruption.
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