Mass. DOI Proposes Regulation on Auto Glass Repair Steering; Hearing Scheduled

June 13, 2013

The Massachusetts Division of Insurance said it will hold a public hearing on June 28 regarding the proposed new regulation 211 CMR 135.00, “Requirements Regarding Referrals to Motor Vehicle Glass Repair Shops.” A copy of the proposed regulation can be found at the Division of Insurance’s website (a PDF file).

The hearing will be held at the offices of the Division of Insurance, 1000 Washington Street, Hearing Room 1E, Boston on June 28 at 10:00 a.m. The regulators said the purpose of the hearing is to give all interested persons an opportunity to provide oral and/or written comments regarding 211 CMR 135.00.

This new regulation would prohibit insurers, producers, adjusters or third party administrators for insurers from steering or otherwise interfering with an insured’s choice of a glass repair shop for the insured’s motor vehicle.

Any person who wishes to provide oral comment concerning the promulgation of the regulation is requested to file a “Notice of Intent to Comment” with the insurance division no later than June 27 at 4:00 pm. All other persons who wish to provide oral comment will be heard after those who notify the division in advance.

Written comments may be submitted until the record of the hearing is closed. All submissions must be sent to the Docket Clerk, Hearings and Appeals, Division of Insurance, 1000 Washington Street, Suite 810, Boston, MA 02118-6200, or by electronic mail to doidocket.mailbox@state.ma.us and must refer to Docket No. G2013-01 in the subject line.

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