Willis Names Parker to Lead Global Service Centers in Ipswich and Mumbai

Willis Group Holdings announced the appointment of Mark Parker as leader of the Group’s Global Service Centers in Ipswich and Mumbai, effective April 1, 2011. He will replace Ian Gale who is leaving Willis after 35 years of service. Parker will be based in Ipswich, and will report to Tim Wright, Willis Group COO.

The announcement noted that Parker is the former CEO of Willis Processing Services (India) Private Limited, where he managed Willis’ Mumbai service center for four years. During that period he “oversaw the significant growth of the operation, almost doubling its size from 700 to 1,300 Associates. Prior to his tenure in Mumbai, Parker held a variety of senior operational roles having originally joined Willis from university in 1984. Olivia Cooper, former HR Director for Willis Global Businesses, has taken over Parker’s role in India.”

Ipswich has been one of Willis’ core business centres for more than 35 years, and currently employs over 1,000 Associates, making it one of the largest employers in the town. For the past three and a half years, Ian Gale has been responsible for the Ipswich office together with executive responsibility for the Mumbai operation. He has also been active in local community activities.

Gale joined Willis in London in 1975, and spent nearly 20 years on the production and marketing of business for the North American department of the then Willis Faber and Dumas. In 1995, he made the successful transition from business production to operations, eventually becoming COO for Willis Re in the UK.

Wright expressed his appreciation to Gale for his work, and welcomed Parker to his new post.

Gale stated that he had enjoyed “an incredible career at Willis, meeting and working with so many remarkable people, both internally and externally, from all over the world.”

Source: Willis Group Holdings

Topics Willis Towers Watson