Missouri Insurance Department Fields 26K Complaints

October 19, 2012

Missouri’s Insurance Department says it has recovered $7.7 million so far this year for consumers with complaints about their insurance companies or coverage.

The department said this week it fielded more than 10,000 written inquiries and complaints and more than 16,000 phone calls from consumers through the first nine months of the year.

Common complaints have involved denials of claims and processing delays. Most of the reported problems involve health insurance, followed by auto and homeowner coverage.

Officials say consumers should contact the department if they come to an impasse with their insurer about a claim.

Latest Comments

  • October 19, 2012 at 2:46 pm
    Insurance Agent says:
    So 26,000 claims = on average a claim increase of $300. I'm really not that impressed with the number. Seems like the companies are doing a good job.
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