St. Louis, Mo.-based Valley Insurance Agency Alliance (VIAA), a network of agencies in Missouri and Illinois, has appointed Josh Coffman as alliance coordinator and Denise Wilkerson as personal lines specialist.
Coffman will manage the technology, system processing, and analytic programming for the alliance’s members. His strategic approach will ensure that all agency members are utilizing the alliance’s computer hardware, software and networks within the organization.
Prior to joining VIAA, Coffman served as an automation expert specializing in IT and business management.
Wilkerson will provide personal policy rates and quotes to both new and existing customers. This involves ongoing, proactive communication with both producers and underwriters when handling first-time and renewal policies.
Wilkerson previously worked as an insurance retention specialist, as well as operated her own dog grooming and training company. She has her property/casualty license in 13 states.
Founded in 2006, VIAA is the regional founding member for the Strategic Insurance Agency Alliance (SIAA).
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