Readers of Worth, a monthly magazine aimed at an upscale audience, have voted The Hartford the nation’s “best auto insurance” company. The Hartford scored highest of all auto insurers in the publication’s second annual “Reader’s Choice” survey, published in the magazine’s September 2000 issue.
In that survey 4,000 readers responded to preferences in 26 categories ranging from mutual fund family, on-line service by a major bank, credit card and airline to message boards and wealth management. The goal, according to Worth, is to measure quality based on the overall satisfaction of the product or service provided.
In its article, Worth noted, “The Hartford is almost twice as old as the automobile itself; it once insured Abe Lincoln’s home. Perhaps its long experience in the insurance business is what helped it surpass both State Farm and AIG among Worth readers. Its rates are competitive. Only trained claim adjusters pick up the phone when a policyholder calls to report an accident … “
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