Travelers, Dell Help Agents Advance Automation Capabilities

August 16, 2000

Travelers Insurance is helping agents improve their automation capabilities through a special arrangement with Dell Computer Corp. Travelers agents are eligible for special savings on the latest computer systems from Dell, which can be purchased through the Travelers Agent PC Store via a link through the Travelers “Agent Services” website or through the Premier Pages website Dell created for Travelers.

The Dell Premier Pages service offers customized, password-protected extranet sites that provide one point of contact for all customer needs throughout the product procurement and support process. “This is an excellent promotion for our agency partners and clearly confirms our commitment to bringing agents a comprehensive and integrated small business system,” said Patrick Kinney, vice president of sales & marketing for select accounts, the division of Travelers that provides small business insurance.”Our partnership with Dell enables us to provide our valued agents with access to the outstanding computer equipment required to compete in the ever-changing insurance world using the Internet.”

The computers available through this promotion offer good choices to support many of the new technologies that carriers are making available to agents, such as Travelers’ total business system for small business agents. The main component of the system is Issue Express Net, launched in May 2000, which combines Internet-accessed technology with Travelers’ quote, rate and issuance system. In addition, Travelers provides public Web access to allow agents to transact business over the Internet to speed the entire process.

Agents can choose among two desktop and two notebook models. The desktop models, in Dell’s OptiPlex series, are developed for customers who need highly reliable systems within networked environments. Industry-wide compatibility contributes to the high dependability of OptiPlex systems, which have the lowest down-time rates among those from all major manufacturers, according to a leading PC publication.

The notebook models, in Dell’s Latitude series, provide customers with reliability, stability and superior battery performance for complex networked environments. Important Latitude features include lower total cost of ownership, outstanding network connectivity and broad operating-system support. This offer is available to all Travelers agents for a limited time only. For more information, agents can call 877-619-3355 or visit the Travelers Web site at www.travelers.com/agentinfo/index.html.

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