Travelers Aids Commercial Agents in Going Paperless

July 17, 2002

Travelers Property Casualty has launched a new electronic policy view capability to help its independent agents go paperless.

The capability allows agents to access, view, print and save commercial insurance policies in real-time. Electronic policy view, called EPV, is yet another electronic service.

“Electronic policy view provides Travelers agencies with unprecedented real-time access to the various types of coverage information included in a commercial insurance policy,” David Findley, senior vice president of commercial and personal operations, said. “This capability virtually eliminates the need for agencies to store paper copies of policies in their office files. EPV reduces the time spent in an agency on processing coverage inquiries from customers, freeing agencies to devote more of their efforts on strategic new business initiatives.”

Agencies can now search for policy transactions and view the resulting policy paper online. The online view is an exact copy of the traditional paper policy received by an agency or insured. Electronic policy view can be quickly searched for specific coverages, thereby eliminating the time needed to obtain a paper copy of the policy and perform a search manually.

Electronic policy view displays commercial business insurance policies processed through Travelers’ various policy issuance systems, using state-of-the- art technology to convert files into electronic images once they are received from the various policy issuance systems.

EPV is currently available for small business insurance policies via Travelers Agency Portal.

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