ACS, a provider of business process and information technology outsourcing solutions, announced it has signed an additional outsourcing agreement with Royal & SunAlliance USA, part of the Royal & SunAlliance Worldwide Group. Under the terms of the four-year, $21 million agreement, ACS will provide Royal & SunAlliance with network management services including transport assets and carrier services management.
ACS has been an IT partner to Royal & SunAlliance for nearly 10 years, currently providing data center operations and technical support for all mainframe platforms, as well as wide-area network management.
The new outsourcing agreement between the two companies is in addition to their existing contract, and will bring value-added services and managed efficiencies to help Royal & SunAlliance reportedly improve network capabilities and control costs.
Specific among the services ACS will provide as part of the new contract are: delivery of significant monthly savings on telecommunications transport services; monthly delivery of a concise set of billing reports tailored to Royal & SunAlliance’s accounting requirements; asset management of all transport components (access charges, billing telephone numbers, voice, and data service components); circuit provisioning and vendor management; on-going verification of carrier billing accuracy; and automatic participation in rate reductions as ACS renegotiates its carrier services contracts.
Was this article valuable?
Here are more articles you may enjoy.
Chubb Outlines Structure of $20B Gulf Reinsurance Facility, Now Including Liability Cover 
Farmers Insurance Plans Historic, Rapid Expansion of Agency Force 
After 62 Years, Florida Appeals Court Drops the Expert Witness Rule on Attorney Fees 
AccuWeather Atlantic Hurricane Season Forecast: 11-16 Named Storms 
