Progressive Goes Paperless

October 10, 2007

The Progressive Group of Insurance Cos. introduced Paperless Policies, a feature that will allow customers who buy a policy directly from the company or through independent insurance agencies, the ability to drastically reduce the amount of paper documents they receive. Having policy-related documents delivered electronically saves trees, expedites delivery of the documents and reduces the opportunity for misplaced documents, the company claims.

This new initiative is an extension of a Paperless Billing feature introduced in early 2007 that allowed customers to opt for an electronic bill versus a hard copy bill delivered by the U.S. Mail.

The Paperless Policies launch coincides with the company’s “70 Years, 70 Trees” anniversary events being held in six call center cities. The first event, in which 70 large trees are being planted in city parks to celebrate the company’s 70th year writing auto insurance, is being held today in Luke Easter Park in the company’s headquarter city, Cleveland.

The Paperless Policy is available in Indiana starting today. New and existing customers, regardless of how they bought their Progressive policy, can sign up at www.progressive.com/paperless or through their local independent insurance agent. The feature will be introduced in all states where the company does business by the end of 2007.

Source: Progressive

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Latest Comments

  • October 16, 2007 at 1:48 am
    Kent says:
    Shrinivas, you are correct - I agree! As insurance professionals we must either provide value to customers/prospects or they may seek to purchase their insurance directly with... read more
  • October 16, 2007 at 3:38 am
    Shrinivas Shikhare says:
    Its very much cost effective and efficient solution reacting to changing demographics and step forward to tomorrow's market demand-dynamics. Unlike Baby-boomers, Millenial / G... read more
  • October 15, 2007 at 11:37 am
    Kent says:
    Bob has a good point. A substantial segment of our customer base works with computers at their job/profession all day at the office. When they get home, the last thing they wa... read more

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