Empathy, Communication Rank High in Auto Claims Satisfaction October 29, 2008 Email This Subscribe to Newsletter Email to a friend Facebook Tweet LinkedIn Print Article Article 2 Comments October 29, 2008 at 2:51 am Eli says: Like or Dislike: 0 0This is no revelation. It applied back in 1970 when I first started handling auto losses. Reply October 30, 2008 at 7:51 am Anon says: Like or Dislike: 0 0People are happy when you: Treat them right. Tell them what to expect. Meet timelines. If they’re happy they’ll renew. Wow… I’d have never expected those results. Next thing they’ll tell me is that the Pope is Catholic and that bears pee in the woods. Reply Add a Comment Cancel reply Your email address will not be published. Required fields are marked * Name * Email * Comment ΔNotify me of comments via e-mail
This is no revelation. It applied back in 1970 when I first started handling auto losses.
People are happy when you:
Treat them right.
Tell them what to expect.
Meet timelines.
If they’re happy they’ll renew.
Wow… I’d have never expected those results. Next thing they’ll tell me is that the Pope is Catholic and that bears pee in the woods.