The ACE Group of insurance and reinsurance companies has appointed Jim Hageman as senior vice president for claims for global personal and small commercial insurance. Hageman will lead the global claims operations for ACE’s personal and small commercial lines, including its high-net-worth personal lines and small commercial operations in the U.S., ACE Private Risk Services and ACE Commercial Risk Services.
Before joining ACE, Hageman served as vice president of Continuous Performance Improvement at The Hartford, where he was responsible for the property/casualty quality assurance and compliance programs for the claims operation. Prior to joining The Hartford in 2006, Hageman held several multi-state claims leadership positions at Progressive Insurance Co. starting in 1992.
Hageman will be based in Basking Ridge, N.J., and will report jointly to Juan Andrade, division president, ACE Global Personal Lines and Small Commercial Insurance, and Frank Lattal, chief claims officer, the ACE Group.
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