Allstate App Helps Insureds Get Price Quotes, Schedule Car Repairs

May 17, 2016

Allstate has teamed up with Openbay, an online marketplace for non-collision auto-repair and maintenance services, to allow consumers to receive multiple price quotes and schedule auto repairs for anything from an engine overhaul, to new tires, to an oil change.

The app gives consumers access to a national network of service centers, including dealerships participating in the Allstate Dealer Agency program. Openbay gives multiple quotes and information to help insureds make their selection based on distance, customer reviews, pricing and warranties.

Openbay also maintains digital service records for future access and sends customers reminders of manufacturer-recommended service intervals.

The service is now available via Allstate.com, the Allstate Mobile app’s My Rides section, and the Drivewise app. The Allstate Mobile app and Drivewise apps are available for free download in the iTunes App Store or Google Play.

“Well maintained vehicles make the road safer for everyone. Consumers consistently indicate that identifying a quality auto-repair facility is a major pain point, which may serve as a deterrent to regular maintenance and repairs. Integrating with Openbay enables Allstate to ease the burden of comparing and booking vehicle service,” said Gary Hallgren, Allstate Connected Car president.

Hallgren said the new app is in keeping with the insurer’s goal of delivering services that go beyond what people might expect to receive from an insurance company. Its mobile apps also allow customers to find information on vehicle recalls, locations with low gas prices and parking reminders.

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