Insurance Technology: C&F Pet Insurance Adds Health Tool; Frederick Mutual Adds Digital Document Protection

February 2, 2022

Petriage, a pet health technology company, has developed a veterinary platform it calls a “teletriage symptom analysis tool” that informs pet owners of the urgency of seeking care for their ailing dog or cat, based on information they input about their pet’s symptoms.

In addition, it is offering the phone-based Petriage Live consultative triage service that provides advice to pet owners any time from a team of veterinary nurses, after a pet owner’s use of the symptom checker.

Petriage claims the system, driven by artificial intelligence, is more than 97% accurate.

Petriage is teaming with pet insurer Crum & Forster Pet Insurance Group, which is behind the ASPCA Pet Health Insurance and Hartviile Pet Insurance programs. The two hope to increase the number of pet owners who have access to Petriage’s online pet symptom checker and Petriage Live, its 24/7 nurse helpline.

The services are expected to become available to customers enrolled in the C&F Pet’s ASPCA Pet Health Insurance and Hartville Pet Insurance programs early this year.

Bob Capobianco, senior vice president of Crum & Forster Pet Insurance Group, said the symptom analysis tool and 24/7 vet nurse helpline enhance the value of his firm’s insurance and supports its mission to “help pets enjoy longer and healthier lives.”

Under the partnership, pet owners will be able to access the Petriage services directly from the ASPCA or Hartville pet insurance program member centers.

Frederick Mutual Launches Epoq’s Digital Risk Protection for Policyholders

At a time when risk management is more important than ever, Frederick Mutual has introduced a service to protect their policyholders’ from risks related to businesses contracts and documents. Business Risk Protection, a service from Epoq Inc., is designed to help small businesses stay compliant and reduce legal liability.

The Business Risk Protection bolt-on service protects small businesses from liability and legal threats by offering real-time drafting of smart documents, such as construction contracts, subcontractor agreements, non-disclosure agreements, formal notices, and leases.

“We recognize that the insurance market is changing rapidly and that our products must keep pace with policyholder expectations. Therefore, we are introducing technology-led services that are high quality, accessible and address the needs of our policyholders,” said Nancy Newmister, president and chief executive officer for Frederick Mutual.

These online services are offered by Epoq, a developer of real- time legal document drafting services. The Epoq platform uses technology that is available 24/7. Depending on the complexity of a policyholder’s needs, it could take just 20 minutes to create a valid business agreement that is tailored to their unique circumstances.

Founder of Epoq, Grahame Cohen, says, “Legal is an important part of the life cycle of needs for every business and can be used to innovate insurance products to give an extra layer of protection to the insured and mitigate risk for the insurer.”

Topics InsurTech Tech

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