People Moves: WTW Grows Relations Team; Liberty Mutual Names 3 Execs; BHSI Promotes Reid; Waters Takes FM Global Climate Post; Doroff Heads Mosaic Claims

May 2, 2022

WTW Bolsters Relations Team with 3 Appointments in North America

Global insurance broker Willis Towers Watson recently announced three key appointments: Joe LaRocco has been appointed head of Industry – Broking, North America, to lead the recently established industry broking segment; Krista Cinotti has been appointed head of Middle Market Broking, North America; and James O’Connor has been appointed head of Carrier Management, North America.

Prior to this appointment, Cinotti ran the Middle Market Broking East region. In addition to her responsibilities in Middle Market, Cinotti will oversee the Select Broking segment, which manages WTW’s small business offerings, and will retain her North America steering committee position on the broking platform.

LaRocco has served as head of Carrier Management for WTW since 2017. LaRocco’s newly-created position addresses specialized insurance and intellectual capital services. In his new role, he will lead the corporate risk and broking segment for North American, focusing on insurer distribution channels and overseeing corporate relationships with global insurers. LaRocco will remain a member of the North America corporate risk leadership team.

O’Connor rejoins WTW from Dual Group, a division of Howden, where he most recently served as chief executive officer of North America. Based in Atlanta, O’Connor will provide leadership across the broking organization, and will be a member of WTW’s corporate risk leadership team.

Liberty Mutual Names New Executive Leaders

Liberty Mutual Insurance Global Risk Solutions (GRS) President Neeti Bhalla Johnson announced two newly-created global executive leadership positions and appointments: Matthew Moore as president of Underwriting and Susanne Figueredo Cook as chief operating officer.

Also, Phil Hobbs has been appointed president of Liberty Specialty Markets (LSM), succeeding Moore.

All positions will report to Bhalla Johnson.

Moore, who will continue to be based in London, previously served as president of LSM — GRS’ global specialty operation — and has 25 years of experience in the industry working for Liberty Mutual for the past two decades. Moore will be responsible for driving performance through a consistent global culture of underwriting discipline, portfolio management and product leadership.

Figueredo Cook joins Liberty Mutual from Travelers Insurance, where she worked for more than 20 years in various leadership positions, including underwriting, claims and global operations. Figueredo Cook will be responsible for optimizing GRS’ global operations and integrated processes in order to to increase efficiency and value for clients and broker partners.

Hobbs has 20 years of experience in the industry and has served LSM for more than 15 years in a range of leadership roles. His previous position was deputy managing director, where he was responsible for underwriting strategy, and prior to this he was chief actuary for over a decade.

BHSI Names Reid Head of Casualty, North America

Berkshire Hathaway Specialty Insurance (BHSI) has promoted Kathy Reid to head of Casualty, North America.

Reid has 25 years of insurance industry experience. She has been senior vice president at BHSI since 2013. Prior to that, she was with AIG for 16 years.

She will continue to be based in Chicago.

FM Global Appoints Waters as Manager of Climate and Resilience

Jessica Waters has been appointed vice president, manager of climate and structural resilience, at global commercial property insurer FM Global.

Waters joined FM Global more than two decades ago and has served as engineering specialist, account engineer, and operations chief engineer in the company’s Boston operations. Most recently she was senior engineering technical specialist, natural hazards and structures.

In her new role, Waters will lead a team of engineering experts focused on fortifying industrial and commercial properties against climate and structural risks and will be based at the company’s corporate offices in Johnston, Rhode Island.

Waters succeeds Katherine Klosowski, who retired after 34 years with FM Global.

Mosaic Insurance Builds Global Claims Team with Doroff

Elissa Doroff has joined specialty lines insurer Mosaic Insurance to lead the London company’s North American claims handling as it builds out the core division globally.

Based in New York, Doroff has been appointed head of Claims Americas, and over time will expand the unit’s scope to serve a broad geography encompassing the U.S. and Canada.

Doroff has 15 years of industry knowledge and will work with Mosaic’s brokers and insureds throughout North America across the company’s six product lines. She started her insurance career as claims counsel with AIG, and later was cyber and technology product manager at AXA XL. She also has experience on the broker side, including roles at Marsh and Lockton. Prior to 2006, she began her legal career in tax with Deloitte.

Mosaic’s six specialty lines are cybersecurity, political risk, political violence, transactional liability, financial institutions, and professional liability.

Topics Claims Willis Towers Watson

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