Robert Jones has joined Coalition as the head of global claims. He will step into the role Feb. 5.
Jones previously spent 32 years at AIG where he most recently served as the executive vice president of financial lines, specialty claims. At AIG, Jones was responsible for claims within the cyber, technology, media, fidelity and kidnap & ransom lines of business.
Coalition said Jones will lead the development of its global claims offering, in partnership with senior leaders across our Insurance organization. He will be responsible for continuing to develop and grow our cyber claims team to fit with our underwriting strategy, and collaborate with Coalition security and technology teams to assist policyholders with proactive services and incident response. Furthermore, Jones will be tasked with managing Coalition’s vendor network of external service providers, and help the internal underwriting teams develop risk-selection strategy.
Jones will report to Shawn Ram, head on insurance. Reporting to Jones will be Dale Schulenberg, global relationships management, UK Claims; Tom Pirozzi, global vendor relationships; and Anne Juntunen, global coverage issues and high-value claim reports.
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