People Moves: WTW Hires Kharkavets as North America Head of ICT Claims

July 8, 2025

WTW, with U.S. headquarters in Arlington, Virginia, appointed Alena Kharkavets as North American head of claims in its insurance consulting and technology (ICT) business.

Kharkavets comes to WTW from Intact Financial Corporation, where she held progressively senior roles and spent nearly 20 years building end-to-end expertise in pricing, claims, underwriting, M&A, digital distribution and strategy.

She will work with clients to advance their claims analytics, embedding data science and AI into claims processes to create better claims outcomes for carriers and their customers. She also offers strategic advice to clients on the most effective use of data and analytics to improve decision-making across their organizations.

Topics Claims Willis Towers Watson

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