Oklahoma Insurance Commissioner Carroll Fisher announced that his agency recovered more than $6 million in underpaid insurance claims for Oklahoma consumers during 2003.
The Consumer Assistance/Claims Division of the Oklahoma Insurance Department is responsible for working with consumers to explain insurance laws and to contact companies when it appears a claim may need to be reviewed.
Last year, an estimated 7,000 Oklahomans contacted the department for help in dealing with issues resulting from insurance claims, Fisher said. The staff works with consumers to understand insurance issues and contact insurers if it appears a mistake may have been made.
Fisher made his announcement during “Get Smart About Insurance Week,” an annual event sponsored by the National Association of Insurance Commissioners. The event is aimed at educating consumers about the services offered by state insurance departments.
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