USNow, which provides managed limited benefit healthcare plans and is based in Dallas, Texas, announced it named Stephen Douglas as chief operating officer. In this capacity, his new responsibilities will include oversight of Sales Operations, Customer Service and Account Management. Additional duties will also include the development and implementation of growth strategies related to operational efficiencies and sales channel development.
Prior to assuming the role of chief operating officer, Douglas served as vice president of Sales and Operations for USNow.
Before joining USNow in 2004, Douglas managed West Coast operations and sales for Equitrac Corporation. A certified sales trainer, he managed the sale of financial systems through resellers and the direct sales force. In addition to managing the direct sales force he gained extensive experience in channel sales and large support organizations while overseeing channel distribution.
During his tenure with Equitrac, Douglas managed the companyâ??s most profitable district for four consecutive years, was the top producer in his sales district for five consecutive years and was part of the management team responsible for taking the company public.
USNow services are marketed to companies through a nationwide broker network and are underwritten by some of the largest and most respected companies in the United States, including Continental American Insurance Company and AIG American General Assurance Company.
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